We are Ro, a mission-driven healthcare technology company reinventing the way the healthcare system works. As a Vertical Director, you will have ownership of a new Ro product line, working closely with all stakeholders across the organization to drive growth & ensure a great customer experience.
Who are you? That's a great question. You're excited about owning your own book of business & driving growth in a fast-growing company. You have a bias for action & you love the prospect of helping our members receive great care. You're fantastic at managing external & internal partners, & you thrive on diving into data & bringing recommendations to that table based on your findings. You're flexible, creative, & solutions-oriented.
In this role, you will be responsible for managing the growth & member experience for a Ro vertical. You will build & improve performance metrics, dive into trends, work with technology to improve the member experience, & help drive the long term product strategy. Above all, you will be an advocate for the member experience ensuring best-in-class care.
At Ro, you will build technology to help individuals become a healthier version of themselves, turn physicians into better healthcare professionals, & power our increasingly complex medical network.