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FanDuel // one-day fantasy sports
 
East Rutherford, New Jersey    Posted: Tuesday, May 04, 2021
 
   
 
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JOB DETAILS
 

ABOUT FANDUEL GROUP

FanDuel Group is a world-class team of brands & products all built with one goal in mind  to give fans new & innovative ways to interact with their favorite games, sports, teams, & leagues. Thats no easy task, which is why were so dedicated to building a winning team. And make no mistake, we are here to win, but we believe in winning right. That means well never compromise when it comes to looking out for our teammates. From our many opportunities for professional development to our generous insurance & paid leave policies, were committed to making sure our employees get as much out of FanDuel as we ask them to give.

FanDuel Group is based in New York, with offices in California, New Jersey, Florida, Oregon & Scotland. Our brands include:

  • FanDuel  A game-changing real-money fantasy sports app
  • FanDuel Sportsbook  Americas #1 sports betting app
  • TVG  The best-in-class horse racing TV/media network & betting platform
  • FanDuel Racing  A horse racing app built for the average sports fan
  • FanDuel Casino & Betfair Casino  Fan-favorite online casino apps
  • FOXBet A world-class betting platform & affiliate of FanDuel Group
  • PokerStars The premier online poker product & affiliate of FanDuel Group

THE POSITION 
Our roster has an opening with your name on it

Reporting to the Lead Supervisor and/or Manager on Duty for the Sportsbook, the Supervisor is responsible for the operations of the Sportsbook during assigned shift, including but not limited to ensuring compliance with gaming regulations, federal law & house rules, denying appropriate wagers from customers, supervising cashiers to ensure all company policies & procedures are followed as outlined in the standard operating procedures. Responsibly communicate with trading team to facilitate any wager or settlement inquiries.  Also facilitates all money needs & transactions to & from individual cashiers. Responsibilities may include transporting banks & change, accurately logging all transactions on vault logs, balancing & auditing cashiers, & reporting discrepancies to management. **This role is posted on behalf of our partner, Meadowlands Racing & Entertainment**

THE GAME PLAN
Everyone on our team has a part to play

  • Assist with training, developing, measuring performance, disciplining, and/or scheduling department staff, as assigned.
  • Monitors all monies being wagered to ensure all gaming regulations & house rules are being abided by
  • Approves & refuses sports wagers as appropriate
  • Handle escalated guest disputes in the Sportsbook
  • Provide gaming information & abide by all gaming regulations/requirements
  • Provide outstanding customer service in a timely manner to both guests & fellow employees
  • Facilitate all money needs while adhering to Meadowlands Racing & Entertainment/FanDuel Sportsbook policies to ensure an efficient selling & sales reporting environment
  • Responsible for transporting change, pickups, & banks in a safe & timely manner, following only approved cash transport routes
  • Responsible for accurate reporting on all teller/vault paperwork to & from the vault at time of transaction
  • Monitor Self-Service terminals & teller windows, ensuring all bettors are of legal sports betting age & abiding by house rules
  • Adhere to money handling procedures & policies
  • Maintain a clean & organized work environment
  • Report issues & discrepancies to management immediately
  • Perform other duties as assigned

THE STATS
What we're looking for in our next teammate

  • Strong background & in-depth knowledge of the sports & gaming industry & betting process a must.
  • Ability to thrive in a fast-paced, team-oriented environment
  • Previous high volume cash handling experience preferred
  • Must display the utmost integrity due to handling large sums of cash
  • Must have the ability to work independently with limited supervision
  • Interpersonal & communication skills via text, email, & in person a must; ability to act professionally & confidently interact with all constituents
  • Provides leadership & direction to direct reports
  • Demonstrates poise, tact, judgment & diplomacy in dealing with customer disputes
  • Ability to work flexible hours including nights, weekends & holidays as needed
  • Smartphone, desktop computer, Microsoft Excel, Word, & PowerPoint experience & knowledge is preferred
  • Licensure: Must be able to pass required licensing as mandated by various state racing & gaming regulatory bodies. Failure to be licensed or retain licensure will result in termination of employment.
 
 
 
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