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Tripadvisor // enabling travelers to plan & book trips
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We believe that we are better together, & at Tripadvisor we welcome you for who you are. Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique identities, abilities, & experiences, so we can collectively revolutionize travel & together find the good out there.

We strive to create an accessible & inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at greenhouse@tripadvisor.com

Principal Analyst (Product Analytics) Viator

Company Overview:

We believe that we are better together, & at Tripadvisor we welcome you for who you are. Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique perspective & experiences, so we can collectively revolutionize travel & together find the good out there.

TripAdvisor is the worlds largest online travel site, visited by 390 million travellers each month, & our Experiences business, Viator,  is a fascinating & ever-evolving part of the organisation. 

At Viator, the only thing we love more than travel is data. We slice it, we dice it, & we use it to empower our decision making. 

What You will do:

  • Working as one of the leaders within the Product Analytics team & closely with the Product Pod, you will be the lead analyst responsible for driving improvement in the product, through data, analytics & insight.
  • Lead on Experimentation & AB Testing as a key element of the role, where you will run the analysis for any tests, using our in-house system & mentor others.
  • Product Analytics at Viator is about finding opportunities to improve customer experience, this is through many aspects but would include Funnel, Feature & Cohort Analysis.
  • It's also about Realising those opportunities, working with the Product Pod to provide insight that drives change, either through AB Testing or Release. 
  • In supporting the Objectives & Key Results were looking to drive, you will play a key role in creating reporting, analytics & insight views, that help the team to understand the product, the customer & commercial performance, whilst guiding others to do the same.
  • Talking about the customer, were not just talking about one group, so segmentation, cohorts & customer understanding are at the heart of the role. 

What Youll bring to the team:

  • Significant Experience in a related analytical role, (ideal background may include Product Analyst, Data Science - Product, CRO, Digital Analytics, or Experimentation Analyst)
  • Education: Bachelor's Degree in an analytical field (maths, economics, engineering, statistics, computer science etc)
  • Skills - Advanced SQL, AB Testing / Experimentation, Tableau/Looker, Excel etc
  • Proactive - ability to lead the analytics discussions, driving change, shaping approach
  • Knowledge - ideally you will have knowledge of & worked in a Product Analytics or similar role, covering AB Testing, Conversion Optimisation, Funnel & Feature Analysis
  • Customer Focus - having a passion for customer understanding & their experience, you will have experience of Segmentation & Cohort Analysis. 
  • Collaboration - Your previous experience will have given the opportunity to work with Product, Engineering, Design etc, as part of a Product Approach. 
  • Leadership - You demonstrate the best approach to analytical problems, applying critical thinking, you lead others by example in executing best practices

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