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Outset Medical // improving patient care experience
 
Colorado    Posted: Wednesday, September 22, 2021
 
   
 
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JOB DETAILS
 

Company Overview

Outset is a medical technology company pioneering a first-of-its-kind technology to reduce the cost & complexity of dialysis. The Tablo Hemodialysis System, FDA cleared for use from the hospital to the home, represents a significant technological advancement that transforms the dialysis experience for patients &  operationally simplifies it for providers. Tablo serves as a single enterprise solution that can be utilized across the continuum of care, allowing dialysis to be delivered anytime, anywhere & by anyone.  The integration of water purification & on-demand dialysate production enables Tablo to serve as a dialysis clinic on wheels, with 2-way wireless data transmission &  a proprietary data analytics platform powering a new holistic approach to dialysis care.  

Position Overview 

The Clinical Instructor will deliver extraordinary customer service with a focus on national account implementation, clinical application, product training, troubleshooting & support. This includes providing clinical expertise to new customers, support of dialysis treatments & building a positive & productive rapport with our customers. This individual will partner with the STAR Team, Sales, Customer Experience, Field Service & Training/Education to ensure that customers have the necessary training to sustain a successful dialysis program launch.

Essential Job Functions

  • Become a Tablo expert in order to support the development of Tablo programs in the assigned accounts.
  • Perform initial instruction to launch new accounts. Directly responsible for Outset Medicals product trainings as assigned to provide training & education on the Tablo dialysis device.
  • Supports Tablo systems & services by providing additional education on topics such as prescribing, troubleshooting, emergency management, maintenance & disinfection & advanced training.
  • Collaborates with the Tablo Clinical Sales Representative to provide support & continuing education in direct contact to nurses & physicians on the technical use of Tablo.
  • Responsible for managing administrative tasks; reporting of training information & dialysis treatments in SalesForce.com
  • Be a resource to internal Outset Medical teams, providing guidance, insight & training on the use of the Tablo systems, including new products & product/software updates.
  • Manages relationships with customers including their customer education & management teams.
  • Demonstrates verbal & written communication, interpersonal & presentation skills. Demonstrated working knowledge of frequently used personal computer programs & relevant applications.
  • Comply with all Outset Medical communication & procedural requirements as defined by the Outset Medical supervisor.

Qualifications

Core Competencies, Skills & Experience Requirements

  • Must be a Dialysis RN or LPN, with a minimum of 2 years of recent dialysis experience
  • Must be able to travel up to 75%
  • Must be able to work a varied work schedule, including weekend coverage when required
  • Prior technical or clinical training experience or training equivalence required
  • Display enthusiasm & a strong work ethic
  • Must show ability to excel in a high-energy, fast-paced environment
  • Should have excellent interpersonal skills & persuasive communication skills
  • Demonstrate a proven ability to work effectively as part of a team
  • Must have computer competency skills in Word, Excel, Power Point & Outlook
 
 
 
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