Rithum is the worlds most trusted commerce network, accelerating how brands, suppliers, & retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands & retailers, enabling them to accelerate growth, optimize operations across channels, scale product offerings & enhance margins.

Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, & delivery solutions, our customers create optimized consumer shopping journeys from beginning to end.

Overview

As a Legal Operations Manager, you will bring your creativity, energy, & tech-savvy expertise to support our high-growth, e-commerce technology company. You will manage contract workflows, support compliance, & drive process improvements while working closely with all levels of the legal team & cross-functional partners. This role is ideal for a self-motivated legal operations professional with a background in technology, procurement, & corporate administration who thrives in a fast-paced environment & enjoys developing new skills.

Responsibilities

• Manage & support the workflow for various contract documents, including NDAs, procurement agreements, client agreements, & renewal forms for our technology offerings to meet company objectives.
• Provide contracting support for the in-house procurement team by leading or assisting with specific requests in collaboration with the legal team.
• Assist with improving & managing agreement templates, policies, & processes to address recurring business needs
• Help drive process improvements & support our contracts lifecycle management (CLM) linitiatives & updates.
• Oversee insurance policy applications, renewals, questionnaires, insurance certificate requests, & related processes.
• Assist with bankruptcy proofs of claim & submissions & provide administrative litigation support for client disputes as needed.
• Support in-house counsel on data security & privacy matters, working cross-functionally with the information security team to document & respond to data deletion & correction requests & manage related processes.
• Prepare, review, & manage annual reports, Secretary of State filings & document orders, required notice letters, certifications, information requests, & administrative filings, including tracking & calendaring compliance-related deadlines.
• Act as a liaison between internal & external clients to efficiently drive the contract review & approval process & provide project management support for various ad hoc data collection projects as needed.
• Support transactional business development initiatives.
• Perform various other projects & duties as assigned.

Qualifications 

Minimum Qualifications  

• 5+ years of relevant experience, ideally with both a law firm & an in-house corporate legal team, supporting contracts management & corporate administration.
• Excellent verbal, written, analytical, & persuasive skills, including contract negotiation, & the ability to interact effectively & collaboratively with all levels of employees & management.
• Resourceful, inquisitive, & driven to learn new skills with a strong desire to gain a comprehensive understanding of the company's business.
• Strong organizational skills to manage multiple projects with shifting priorities & high attention to detail.
• A team player with superior interpersonal skills, a positive attitude, & a sense of humor who works effectively in a collaborative environment.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint), Slack, SharePoint, Salesforce & DocuSign, with experience using CLM systems.

Preferred Qualifications 

• A degree in a related field, such as paralegal studies, legal studies, business administration, or a similar discipline.
• Related experience in the e-commerce industry.

Travel Required

Up to 10% (adjust % for roles where travel is frequent)

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, & activities may change at any time with or without notice.

What its like to work at Rithum 

When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, & curious minds.

As part of the Rithum team, you are valued, supported, & included. Guided by a transparent culture & accessible, approachable leadership, we offer career opportunities aligned to your ambitions & talents. To ensure work & life balance works for you, we also offer an array of resources to support you & your families, including comprehensive benefits & wellness plans.

At Rithum you will:

• Partner with the leading brands & retailers.
• Connect with passionate professionals who will help support your goals.
• Participate in an inclusive, welcoming work atmosphere.
• Achieve work-life balance through remote-first working conditions, generous time off, & wellness days.
• Receive industry-competitive compensation & total rewards benefits.

Benefits 

• Medical, dental & vision benefits: Affordable health care plans & company HSA contributions, starting on Day 1
• A 6% 401(k) match
• Competitive time off package with 20 days of Paid Time Off, 9 paid company holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, & a paid volunteer day
• 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave
• Accident, critical illness, & hospital indemnity insurance
• Pet insurance
• Legal assistance & identity theft insurance plans
• Life insurance 2x salary
• Access to the Calm app, MoveSpring, & Employee Assistance Program
• Remote work stipend for internet, cell phone, office furniture & supplies
• Culture & team-building activities
• Tuition assistance
• Career development opportunities
• Charitable contribution match up to $250 per year

Rithum is an equal opportunity employer. We celebrate diversity & are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants & teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, & business need.

We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort & accessibility are important to us, & we're here to ensure a seamless experience as you explore opportunities with our team.