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Vimeo // platform for watching, uploading & sharing videos
New York City    Posted: Thursday, April 21, 2022
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Vimeo is seeking a Senior Billing Analyst to join our Enterprise Finance Operations team & help us provide a world-class customer experience. This role will play an important part in the overall Order to Cash processes, including Order Management, Billing & Accounts Receivable.  You will interact directly & frequently with customers & Vimeo staff, & actively participate in our financial reporting & controls.

What you'll do: 

  • Review & process fully executed contracts received via Salesforce into Zuora, distribute invoices to clients & follow up with clients regarding inquiries related to these invoices
  • Run reports from source systems, perform client account reconciliations between finance systems to support monthly financial & operational controls
  • Review non standard contracts & usage based deals for completeness & accuracy, ensuring a smooth billing experience for customers & accurate revenue reporting
  • Promote the adoption & use of best practices of Zuora & other financial technology tools
  • Assist Finance & Sales teams with general customer support, for example, completion of vendor registration forms, invoice submission to PO portals, remittance details etc.
  • Monitor past due accounts, contact customers & resolve past due balances.  Support cash applications as needed. 
  • Respond to customer inquiries, resolve where possible & escalate appropriately

Required Skills & experience: 

  • 4+ years of relevant experience with billing & accounts receivable processes 
  • Advanced skills with Excel & reporting from core systems (eg. Salesforce, Zuora)
  • Good verbal & written communication skills
  • Awareness & a commitment to following process related to supporting client confidentiality & data protection
  • Ability to work effectively & collaboratively in a team environment
  • Ability to thrive in a dynamic, fast-paced & fun work environment

Nice to Have Skills & Experience:

  • Experience working with Zuora Billing & Salesforce
  • Awareness of revenue recognition rules for ASC 606
  • Experience with GL, Financial accounting

Vimeo (NASDAQ: VMEO) is the worlds leading all-in-one video software solution. Our platform enables any professional, team, & organization to unlock the power of video to create, collaborate & communicate. We proudly serve our growing community of over 260 million users from creatives to entrepreneurs to the worlds largest companies.

Vimeo is headquartered in New York City with offices around the world. At Vimeo, we believe our impact is greatest when our workforce of passionate, dedicated people, represents our diverse & global community. Were proud to be an equal opportunity employer where diversity, equity, & inclusion is championed in how we build our products, develop our leaders, & strengthen our culture.

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