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The RealReal // online consignment shop
 
Secaucus, NJ    Posted: Wednesday, September 22, 2021
 
   
 
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JOB DETAILS
 

What You Get To Do Every Day

  • Provide innovative insights into ways to improve processes & programs on an organizational scale & streamline user experience
  • Ensuring project success, including evaluating technical/functional requirements for completeness as well as influencing the future People Technology roadmap
  • Exploring common assumptions, rethinking existing configurations, & seeing every challenge as an opportunity for system improvements
  • Driving employee-centric & service minded solutions when evaluating & delivering key processes
  • Deliver on our Data as a Service strategy; establish personas & refine approach to gaining & providing strategic insights to people operations teams & business partners. Define business metrics & lead design of information sharing
  • Facilitate use of data & analysis in People decisions
  • Develop on-going partnerships with our IT, Payroll & Accounting teams as well as outside consultants & vendors to ensure HR transactions, reporting & data meet the highest standards
  • Partner with technical counterparts on identifying suggested/required integrations that support automation of data flows
  • Execute testing to meet business requirements create test plans, perform functional system testing, & obtain user acceptance testing sign-off from business leads
  • Facilitate training & create light-weight adoption guides for the business teams
  • Ensure consistent process documentation across the People Operations organization

What You Bring To The Role

  • Accountable: Takes responsibility for all work activities & personal actions
  • Analytical: Can discern data, & utilize the information to make timely & well-informed decisions
  • Collaborative: Works well with others & is primarily concerned on team success
  • Curious: Commits to excellence by continuously investing in self & shares learnings with others
  • Get Results: Set compelling targets through determination, deliver, or exceed to succeed
  • Inclusive: Understands multiple cultural frameworks, values & norms
  • Innovative: Challenges self & others to seek & promote leading edge solutions
  • Passion: Enjoys working hard, action oriented, full of energy & engages others
  • Real: Consistently behaves as a role model to others
  • Solve Problems: Able to resource effectively to solve problems & be proactive
  • Trust: Seen as a direct, truthful & transparent individual who follows through on commitments

The RealReal is the worlds largest online marketplace for authenticated, resale luxury goods, with more than 20 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe & reliable platform for consumers to buy & sell their luxury items. We have hundreds of in-house gemologists, horologists & brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categoriesincluding women's & men's fashion, fine jewelry & watches, art & homein support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off & direct shipping. We do all of the work for consignors, including authenticating, using AI & machine learning to determine optimal pricing, photographing & listing their items, as well as handling shipping & customer service. At our 13 retail locations, including our eight shoppable stores, customers can sell, meet with our experts & receive free valuations.

The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records, consistent with legal requirements.  GHR2830. 

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