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Galileo Health // primary care
New York City, United States    Posted: Thursday, February 11, 2021
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Galileo is a new primary care practice with an innovative approach to patient care in New York City. Were looking for someone to go deep on building & improving operational processes & systems to support multiple parts of the organization -- from a people, process & technology perspective. Youll work with a broad number of team members to make sure the transformation of existing, core systems is done thoughtfully wto improve our service & technology experience. 

Here's what you'll do:

  • Own the strategy & execution of de novo systems, converting V1 processes to ones that scale, & driving both experience & efficiency wins
  • Focus on various parts of our operations, from complex labor planning to customer experience flows & solving operational problems across the organization

Wed love to hear from you if you have the following:

  • 5 to 10 years of relevant experience 
  • Extensive experience building process, data, & software systems to support field & retail teams
  • Strong process orientation, able to work collaboratively with team members to design & implement high-touch, scalable & efficient systems
  • Comfortable with data & technology
  • Metric-driven approach to solving problems 
  • Motivation to make a difference & be part of something meaningful

How We Hire

Galileo is committed to hiring the best talent from a range of backgrounds & experiencesincluding but not limited togender, ethnic, political, economic, religious, sexual orientation, & other personality traits. We believe in a strong culture that fosters teamwork, excellence & sound decision-makingone that is based on mutual respect & trust. We appreciate candidates who are open & honest about what theyre looking for so we can ensure its a fit on both sides.

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