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BetterCloud // SaaS ops mgmt platform
Product, Full Time    Atlanta    Posted: Tuesday, June 11, 2019
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Would you like to work for one of the fastest growing enterprise technology companies in Atlanta? BetterCloud is the first SaaS Management platform, empowering IT to define, remediate, & enforce management & security policies for SaaS applications. Over 2,500 customers in 60+ countries rely on BetterCloud for continuous event monitoring, quickly remediating threats, & fully automating policy enforcement. Which is why CB Insights & the New York Times named BetterCloud as one of 50 Future Unicorns in 2019. BetterCloud is headquartered in New York City with offices in Atlanta & San Francisco.

Were a high-energy, high-growth technology company seeking a Director of Product Operations. Reporting to the Chief Product Officer, this person will leverage their project management experience, agile/lean training, & operations skills to mature the product team into a high-performing, outcome-driven organization. This is a new, highly visible role that will have a profound impact on the success of the entire business.


  • Build & lead a world class project management organization. Define team & individual-level roles, responsibilities & expectations. Hire & nurture top talent, managing on-going performance & facilitating career growth
  • Establish consistent methodology, tools & resources for the management & execution of strategic product initiatives
  • Partner with engineering & product management leadership to identity & implement improvements to the SDLC, putting an emphasis on agile/iterative product discovery & delivery
  • Develop & implement regular cadence for executive review of status, dependencies, issues & risks across initiatives
  • Drive collaboration across cross-functional product teams
  • Maintain consistent formats for delivering product roadmaps, product status reports & quarterly product reviews
  • Develop & implement communication programs for keeping the organization up-to-date on product deliverables
  • Report on resource allocation across the portfolio to help drive investment decisions
  • Develop & implement product usage metrics to increase insight & drive product priorities
  • Develop reporting to analyze & improve the quality & velocity of product delivery


  • 5+ years experience in a process or project management role
  • Experience building & leading a high performance team
  • Proven ability to motivate, lead, & collaborate with cross-functional product teams & manage interactions across engineering, design, marketing & operations
  • Strong experience working in a continuous delivery environment using Agile/SCRUM methodologies
  • Strong attention to detail & excellent problem solving skills
  • Superb written & oral communication skills, with an ability to handle both executive-level discussions as well as functional / technical deep dives
  • Positive, action-oriented attitude
  • Bachelors Degree from four-year college or university. MBA a plus
  • Project Management Professional (PMP) certification preferred

Compensation | Benefits

  • Competitive salary
  • Full benefits package
  • Stock options
  • Career growth with an industry innovator

BetterCloud is an Equal Opportunity Employer, including disabled & vets.

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