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Twilio // platform for building messaging applications
Engineering, Full Time    Bangalore, India    Posted: Wednesday, April 01, 2020
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Because you belong at Twilio

The Who, What, Where & Why

Twilio's customers send millions of communications every day. These communications are a firehose of micro-transactions, processed at a fraction of a penny at a time, millions of events per second. As a pay-as-you-go service, it's critical to both external & internal customers that we bill transactions in a timely & accurate manner. As a shared platform within Twilio, we have a responsibility to ensure that our systems can quickly & easily scale to support new products, 3rd-party integrations & new use-cases.

This role will be working with high scale, high availability systems dealing with billing events, Invoices, Taxes & other related items. This role will be leading/mentoring the next generation of technical leaders in the team. This role will be spending some of your time infusing your technical expertise & know how in your team through code reviews & white boarding sessions while other 60% of time hands-on coding.


  • 5+ years of experience in architecting, designing & writing platform software management of high throughput distributed data platform. Our scale is in real time processing of several billion events. Yup !!
  • Strong Experience in design, implement, & maintain data infrastructure services, like Kafka, Unified Logging services, Redis, Casandra etc.
  • Strong experience with NoSQL & SQL databases
  • Strong java & python expertise with a focus on writing scalable , secure & highly available software applications.
  • Strong expertise in troubleshooting complex production issues.
  • Strong expertise in troubleshooting someone elses code.
  • Excellent problem solving, critical thinking, & communication skills
  • Experience automating CI/CD pipelines.
  • Expertise in configuration management for deploying, configuring, & managing servers & systems


As a Senior Software Engineer:

  • Should be able to adapt at prioritizing multiple issues in a high pressure environment
  • Should be able to understand complex architectures & be comfortable working with multiple teams
  • Ability to conduct performance analysis, capacity management & troubleshoot large scale distributed systems
  • Comfortable working in a fast paced environment while continuously evaluating emerging technologies while mentoring junior engineers
  • The position requires solid knowledge of with open source technologies.


As a senior member of Billing Platform team you will have direct impact on Twilios revenue. You will play a pivotal role in architecting & implementing systems aggregating usage across Twilio; applying taxes & generating Invoices for the usage. You will also play a role in training/mentoring & leading team members.

Twilio is a company that is empowering the worlds developers with modern communication in order to build better applications. This role enables Twilio to continuing doing that by generating revenue & also enabling financial reporting as well as forecasting.

Twilio is truly unique; we are a company committed to your growth, your learning, your development & your entire employee experience. We only win when our employees succeed & we're dedicated to helping you develop your strengths. We invest in weeks dedicated to tackling hard problems & creating your own ideas. We have a cultural foundation built on diversity, inclusion & innovation & we want you & your ideas to thrive at Twilio. Come join us.


This position will be located in our office at Bangalore, India. You will enjoy our office perks: catered meals, snacks, game room, ergonomic desks, massages, bi-weekly All Hands & more. What you will also get to experience is a company that believes in small teams for maximum impact; seeks well-rounded talent to ensure a full perspective on our customers experience, understands that this is a marathon, not a sprint; that continuously & purposefully builds an inclusive culture where everyone is able to do & be the best version of themselves.

About us:

Founded in 2008, Twilio has over 3,000 employees, with headquarters in San Francisco & other offices in Bogot, Dublin, Hong Kong, London, Madrid, Mountain View, Munich, New York City, Singapore, & Tallinn.

More than 2 million developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, & video by virtualizing the worlds telecommunications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the worlds most demanding applications. By making communications a part of every software developer's toolkit, Twilio is enabling innovators across every industry from emerging leaders to the worlds largest organizations to reinvent how companies engage with their customers.

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