WalkMe pioneered the Digital Adoption Platform (DAP) to empower business leaders to realize the promise of technology in today's overwhelming digital world. Through WalkMe's guidance, engagement, insights, & automation, employees are more efficient, executives have better visibility into digital usage, & organizations maximize the full value of their digital assets to empower digital transformation.
As the Resource & Partner Operations Manager, you will lead the strategic management & allocation of the global services team resources, & our delivery partners to ensure the right fit of consultant capabilities against our customer needs.
You will develop the Professional Services' team resource allocation process & forecasting methodology to ensure predictability & availability of the consulting staff, while monitoring a proper load balance between the team & our delivery partners. As part of the resource management responsibility you will develop an operational process around our services delivery partner ecosystem. You will report to the Director of Global Service Operations in our Tel Aviv office.