Younity is looking for our first Community Marketing Superstar!! This role will report directly to our Head of Operations and will be responsible for executing on and defining a repeatable process for onboarding new customers. This includes some level of customer support, sales, and event management.
Big picture, we want someone who can get us more, happy customers. While we have some strong opinions on how we want to approach this, we're looking for someone we can trust to take the lead on planning and executing nearly all of our marketing activities.
Younity is a residential IoT company redefining the wireless experience in multi family properties. We design and build property wide WiFi networks that ensure buildings are secure, always connected, and prepared for easy tech adaptations. We provide tenants with a cheaper, faster and better internet experience with no hidden costs or tricks.
Founded in 2018 and based in New York City, Younity's mission is to create a frictionless living experience for landlords and tenants alike.
The Community Manager will be responsible for developing and executing grassroot marketing and sales initiatives in our buildings to drive brand awareness and engagement. This role requires a high level of creativity, attention to detail, and project management skills. Our success is based upon your strategic customer skills.
We are looking for an enthusiastic young professional, preferably with experience in marketing, sales, and event management.
Lead in developing, proofing, and delivering digital and print content.
Lead community initiatives.
Event curation and execution (whether virtual or in person)
Build relationships with tenants, team members, and related individuals
Be the first to observe and address concerns/problems/ideas.
Manage all inbound leads
Basic customer experience and support
Creating processes to follow-up and track leads, learning about their needs and how we can better serve them
Our ideal candidate will meet most of the following criteria:
A passion for building community, both online and in the real world
Ability and aptitude to design and implement an effective marketing strategy
A people person with a positive attitude is a must
3+ years of experience ideally at an early stage D2C startup
Passionate about real estate tech and solving big problems
Ability to work with an international team
Demonstrated success in startups or other less structured environments
Strong ability to effectively position and frame information. Can make the complex simple
Capability to oversee, manage, and execute projects across most major marketing disciplines, with an emphasis on events, content production, and partnerships
Prefers to roll up sleeves and get sh!t done
Desired personal attributes: entrepreneurial mindset, team player, continual learner, understands self, resourceful, hard-charging, strategic, action-oriented, multifaceted, and a pleasure to work with
Competitive Salary + Equity
Health insurance (medical, dental, and vision)
Paid vacation and company holidays