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Carta // cap table management tool
Product, Full Time    New York City, NY    Posted: Sunday, July 21, 2019
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As Director of Operations for Financial Products business, your primary responsibility will be to set-up & manage our operations team to deliver outstanding service & support to our clients. The Director is a core member of the Financial Products leadership, & will be actively involved in product strategy decisions & the development of new product lines.

Director of Operations will lead the design & setup of the Operations team for the business, including support for a number of financial products including payments, money movement, cash storage, brokerage, etc. The responsibility will include client on-boarding, payments, clearing/settlement reporting & reconciliation, vendor & 3rd party management, fulfillment, fraud, disputes, risk & AML operations.

The Director will lead end-to-end capability development to support all operational & service workflows, & aim to create a highly-automated, self-service oriented process framework.

In this role, you will work closely with Carta's Head of Financial Products to help define the business roadmap, support in designing & launching products & own the operations function for the business on an ongoing basis.
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