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Tripadvisor // enabling travelers to plan & book trips
Product, Full Time    New York City, Needham, MA    Posted: Thursday, July 07, 2022
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We believe that we are better together, & at Tripadvisor we welcome you for who you are. Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique identities, abilities, & experiences, so we can collectively revolutionize travel & together find the good out there.

Tripadvisors global cruise business includes Cruise Critic, the worlds largest cruise reviews & information site, offering a comprehensive resource for cruise travelers which covers audiences from first-time cruisers to avid cruise enthusiasts. Cruise Critic features more than 350,000 cruise reviews & hosts the world's largest online cruise community.

What we do in Product: 

In this role, you will execute product features to deliver strategy. Youll prioritize & coordinate work to deliver a roadmap while managing stakeholders inside & outside the business. You will translate business needs into product plans that incorporate appropriate research & stakeholder input. To be a successful candidate, you will be passionate about data, able to turn vision into action, & thrive in a fast-paced, collaborative environment. Your communication skills allow you to excel at collaborating in a global, distributed team environment. The Senior Product Manager role reports to the Head of Product, Cruise.

What youll do:

  • Influence the long-term product strategy & associated roadmap 

  • Identify & form creative solutions for unmet opportunities that increase site performance & user success

  • Build and/or assist with business cases & analytical support/insight for new initiatives; this requires identifying & understanding key issues, quantitatively analyzing these issues, & communicating key insights & results

  • Translate global business & consumer needs into requirements & work with Engineering including machine learning to deliver solutions that improve our tools, systems, infrastructure & user experience

  • Develop scalable processes in a high volume environment

  • Measure success for new projects & track them on a regular basis to ensure that all projects & existing functionality are moving toward our defined goals

  • Collaborate cross-functionally with business unit Product & design teams, Engineering, Analytics, Marketing, Sales, Content, Finance & other stakeholders across Cruise Critic

  • Monitor the competitive landscape to understand how our product offering stacks up against our direct competitors

What are we looking for? 

  • 5+ years of product management experience

  • Familiarity working with external vendors & partner relationships

  • Consistent track record of executing cross-functional initiatives, ensuring multiple projects are completed in an appropriate & timely manner

  • Strong analytical skills to interpret data & trends, diagnose problems, & recommend effective action plans to resolve issues

  • Strong quantitative analysis skills & a data-driven approach to problem solving

  • Excellent communication to effectively & efficiently articulate both roadmap vision & specific details to various stakeholders, from senior leadership to individual contributors.

  • Ability to write & or guide clear & concise product requirements, status updates & product results.

  • Strong teamwork & collaboration skills are essential

At Cruise Critic, we have built an open & collaborative environment & we hire the people we want to work with (not just the ones with the right qualifications), but who also think differently & challenge the status quo.  We empower people, giving the support & autonomy needed to succeed.  We embrace data to make decisions & overcome obstacles.  We choose speed over perfection, but not at the expense of quality.  We do what we do well, but were always looking to make it better.  Let us know if youd like to help.

We strive to create an accessible & inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at



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