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Klarna // online payment solns
Marketing, Full Time    New York City, NY, United States    Posted: Monday, April 18, 2022
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On our path to becoming the world's favorite way to shop, we're assembling an unparalleled global talent network, accelerating individual careers, & disrupting entire industries. We are on a mission to liberate humanity from all the meaningless time spent managing their purchases & finances, so they can do more of what they love. We're in search of global talent eager to embrace a hypergrowth atmosphere & defy their own expectations.

Who you are: 
We are looking for a CRM specialist to join the rapidly growing CRM Media team. The CRM Media team at Klarna is responsible for planning, executing & optimizing co-marketing CRM campaigns for priority merchants in the Klarna Consumer Network. We collaborate closely with the Partner Success teams, Affiliate teams & other CRM Growth teams, to deliver quality traffic to our merchant partners while maintaining engagement & relevance with our user database. The person who will be successful in this role should have experience impacting & contributing to increased customer engagement in outbound CRM campaigns (Email, SMS), app CRM (Push, In App Message) & app content (Articles). Additionally, a successful CRM specialist at Klarna should have hands-on experience in marketing automation/CRM tools, email marketing, customer segmentation & A/B testing. 

What you will do: 
The CRM specialist is responsible for executing & following up on multichannel co-marketing campaigns with the goal of driving quality traffic to Klarna merchant partners. To be successful in this position, you should be detail-oriented, data-driven, able to be flexible & willing to challenge the status quo.

The CRM Media team sits within Klarna's in-house agency for Klarna merchant partners & rolls into the Klarna Media domain. Klarna Media is aiming to scale CRM through marketing automation & dynamic content, & is driven to inspire users to engage with merchant communications & content. Ultimately, Klarna will connect customers with the most relevant brands & products, & brands & products with the most relevant customers. 
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