As a Sr. Professional Services Consultant on the Services Team at Outreach, you'll have an opportunity to be the face of the Company to new organizations who have just purchased our product. You'll ensure a customer's initial onboarding & setup are exceptional. You will educate our customers on the benefits & features of our core product, inspire their organization, & help them immediately start crushing their KPIs. As a Sr. Professional Services Consultant you will work with multiple teams within Outreach to ensure that a customer's journey is well documented & that handoffs between teams are seamless (Sales, Presales, Customer Success, Education). Outreach is a fast-growing business & this role is pivotal to our continued success.
This position must sit within Eastern Time Zone & reports to the Professional Services Practice Director.