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The role

Serves as a trusted advisor & primary point of contact for internal & external communication on all matters for Executive level leaders within the New York office. Has the ability to exercise good judgment in a variety of situations, with strong written & verbal communication & the ability to maintain a realistic balance among multiple priorities. Able to work independently on projects, from conception to completion, & must be able to work under pressure.

The task at hand?

  • Manages an active calendar of appointments, & prioritizes conflicting needs; handles matters efficiently, & in some cases composes correspondence that is confidential in nature
  • Plans, coordinates & ensures schedules are followed & respected
  • Provides "gatekeeper" & "gateway" role, creating win-win situations for direct access to their Executives time & office
  • Completes expense reports, & manages complex & detailed travel plans, itineraries, & agendas
  • Manages coordination of larger team events, programming, client meetings, etc. on behalf of their Executive, which can include catering needs, deck & agenda building, offsite plannings, etc.
  • Researches, prioritizes, & follows up on incoming issues & concerns addressed to their Executive, including those of a sensitive or confidential nature. Ability to determine appropriate course of action, referral, or response
  • Provides opportunities for leadership to build relationships crucial to the success of the organization, & manages a variety of special projects for their executive
  • Supports their Executive with planning & coordinating team culture opportunities & ways to celebrate team members in partnership with respective People & Experience Strategist

The ideal candidate has: 

  • 3-5 years of experience supporting C-Level executives, preferably in a creative agency environment
  • Proficient in Microsoft Office, Word, Excel & Google Calendar & Drive
  • Demonstrated track record of getting complex tasks done, driving cross-functional, department-wide impact, & operating & contributing to high performance cultures
  • Displays innovative thinking (thinking on your feet)
  • Works collaboratively (team player) & builds relationships with internal & external stakeholders
  • Displays professionalism & grace under pressure
  • Has a sense of urgency & conveys a positive, can-do attitude
  • Keen ability to prioritize workload & meet deadlines.
  • Detail-oriented & highly organized.
  • Expert level written & verbal communication skills.
  • Proven ability to handle confidential information with discretion.
  • Proven experience in project or program management is preferred.
  • Comfort with ambiguity & proven ability to create clarity.
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