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Coursera // online education platform
 
Toronto    Posted: Wednesday, December 02, 2020
 
   
 
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JOB DETAILS
 
Coursera is a leading online learning platform for higher education, where 76 million learners from around the world come to learn skills of the future. More than 200 of the world's top universities & industry educators partner with Coursera to offer courses, Specializations, certificates, & degree programs. Thousands of companies trust the company's enterprise platform Coursera for Business to transform their talent. Coursera for Government equips government employees & citizens with in-demand skills to build a competitive workforce. Coursera for Campus empowers any university to offer high-quality, job-relevant online education to students, alumni, faculty, & staff. Coursera is backed by leading investors that include Kleiner Perkins, New Enterprise Associates, Learn Capital, & SEEK Group.

The Services team works to empower learners, partners, & enterprise customers to achieve their goals on Coursera.  The team is made up of 5 sub-teams: Enterprise Services, Learner Services, Partner Services, Program Management, & Teaching & Learning. We help learners succeed by implementing innovative systems & processes that solve problems. We also develop best practices & technical expertise to enable our partners to create high quality content. As strong advocates for the Coursera community, we work to align cross-functional teams & build scalable solutions to continuously improve the Coursera experience. The teams operate globally & have members based out of our Mountain View, New York, Toronto London, Gurgaon, & Abu Dhabi offices.

Job Overview:
As a Senior Manager of Enterprise Services, you will be responsible for managing  a growing team of Implementation Managers based out of USA, Canada & LATAM. This role is critical to Coursera's success in driving close cross functional alignment with sales, customer success & product organisations. You will report into the Senior Director of Enterprise & Partner services organisation. 
 
 
 
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