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Warby Parker // boutique-quality eyewear retailer
New York City    Posted: Friday, June 04, 2021
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People Operations Coordinator

Intro: Warby Parker is looking for an all-star People Operations Coordinator to join us as a key member of the People team at our New York City headquarters, supporting employees across the U.S. & Canada. This person will help manage the employee lifecycle & be a resource for all things People-related for our employees, both near & far. Our ideal candidate is a positive self-starter, with an eagle eye for detail & passion for helping others. Ready to impact the future of Warby Parker? Read on!

What youll do:

  • Be the first point of contact for all employee questions; research & troubleshoot all inquiries related to People benefits, policies, procedures, & moreand route escalated issues to the appropriate team members when necessary
  • Support key operational processes & workflows across the employee lifecycle, including onboarding/offboarding, employee changes/transfers, data management & compliance
  • Input employee data into HRIS/payroll systems & ensure all info (e.g., new hire documents, employment status changes, terminations, regular data audits) is accurate & up-to-date 
  • Support benefits administration & organize materials for new hire orientation, annual benefit open enrollment, invoice reconciliation, & employee leave management
  • Assist with administration & compliance regarding employment verifications, personnel files, unemployment, tax notices, & labor law posters (the list goes on!)
  • Be proactive in making data-driven recommendations & identify key areas for process improvement & efficiency
  • Support systems setup, updates, & troubleshooting (e.g. ADP, Dayforce, Sapling)

Who you are:

  • Backed by at least 1  year of relevant experience in HR or Finance & Accounting
  • Armed with a bachelors degree or equivalent education 
  • Comfortable in Microsoft Excel & eager to become a guru
  • Extremely detail-oriented (youve never met an i you didnt want to dot)
  • An expert communicator in writing & in person (the ability to communicate professionally with external & internal folks, & with all levels of management, is paramount here!)
  • A positive team player whos passionate about cultivating a supportive, inclusive workplace culture 
  • Able to manage highly confidential & sensitive matters with poise & maturity
  • Comfortable juggling different tasks & ensuring they are completed in a timely manner & without errors; able to quickly digest & execute new processes & identify opportunities to make improvements
  • Not on the Office of Inspector Generals List of Excluded Individuals/Entities (LEIE)

Extra Credit:

  • Experience with group benefit plans
  • Knowledge of HR systems 

About Us:

Warby Parker was founded with a mission: to inspire & impact the world with vision, purpose, & style.

Were constantly asking ourselves how we can do more & make a greater impactand that starts by reimagining everything that a company & industry can be. We want to demonstrate that a business can scale, be profitable, & do good in the worldwithout charging a premium for it. And weve learned that it takes creativity, empathy, & innovation to achieve that goal.

Since the day we launched in 2010, weve pioneered ideas, designed products, & developed technologies that help people see. We offer everything our customers need for happier eyes at a price that leaves them with money in their pockets, from designer-quality glasses & contacts to eye exams & vision tests. 

Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program. Over eight million pairs of glasses have been distributed in over 50 countries; that means eight million people now have the glasses they need to learn, work, & achieve better economic outcomes. 

At Warby Parker, you can look forward to company outings & events, volunteering & learning opportunities, & just great company filled with curious, kind folks. Dreaming up & sharing ideas arent responsibilities reserved for certain teams or leaders; the challenge (a really fun one) of innovation is on all of our shoulders. Teammates can also connect around common interests, backgrounds, & identities, no matter their home base, through our various employee resource groups. (Were happy to say that the Human Rights Campaign has named us a Best Place to Work for LGBTQ+ employees!) That sense of community & belonging keeps us excited to walk through the door every day, wherever that door may be. 

We're driven to continue building a workplace, based on inclusive behaviors & equitable systems, where all employees can bring their authentic selves, feel engaged, & share their perspectives as a valued member of Team Warby. Transparency is what were all about, & our annual Impact Report & Racial Equity Strategy lay out how were sticking to these values. 

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