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Warby Parker // boutique-quality eyewear retailer
Product, Full Time    New York City    Posted: Monday, October 24, 2022
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Warby Parker is on the lookout for a motivated Senior Product Manager of Ecommerce to join our Ecommerce Team. In this role, youll own the strategy, product roadmap, & business outcomes for a cross-functional product team to help users find the perfect glasses, sunglasses, & contacts on our website & iOS app. You will lead our strategic thinking on how to scale our Ecommerce business through personalized experiences for each customers unique vision care needs; testing data-driven optimizations to our existing funnel; & launching product expansions. 

The ability to seamlessly combine user-centered qualitative research & deep quantitative analysis will set you up for success in this role. Our team is always advocating for the user, so if you approach design empathetically while setting your sights on driving business growth, then we want to hear from you! Our ideal candidate is ready to set high-level strategy & get their hands dirty in its execution. Cross-functional collaboration skills are key, as we often partner with designers, engineers, & senior stakeholders across our Merchandising & Planning, Performance Marketing, & Brand teams.

As the Senior Product Manager of Ecommerce, youll also serve as a leader within Warby Parkers growing Digital Product Management function. Were committed to building a customer-oriented team that delivers seamless experiences through thoughtful analytics, user-centered design, strong implementation, & a test-and-iterate culture. We are also deeply committed to building a diverse & inclusive workforce. Sound right up your alley? Keep reading!

What youll do:

  • Lead a team of designers & engineers focused on new website & app experiences
  • Set a strategy for driving Frames & Contacts growth through personalized experiences & product expansions
  • Identify opportunities to optimize funnels in our existing flows
  • Identify top-priority targets for the team to tackle
  • Prioritize our roadmap to impact those targets & manage our backlog
  • Dive into user research & quantitative analysis to identify the biggest problems & pain points for our users
  • Partner with stakeholders across our Brand Marketing, Merchandising & Planning, Performance Marketing, & Strategy teams to communicate our roadmap, get input, & collaborate on projects

What youll learn: 

  • The nitty-gritty of creating & executing strategic business concepts
  • How to translate high-level objectives into actions
  • How Warby Parker applies user research techniques & analyses
  • A lot (or a lot more) about SQL, Google Analytics, & experimental design


Who you are:

  • Someone with experience owning a product roadmap for an e-commerce website or iOS App (ideally 57 years of it)
  • Equipped with experience in growth initiatives, funnel optimization, or partnering with Performance Marketing teams
  • Naturally curious & decisiveyou dive into any available information & use those learnings to inform your decisions
  • A well-rounded communicator, collaborator, & presenter who loves to share findings & actionable insights
  • A team player whos at ease acting as a leader on certain projects & a contributor on others
  • Eager to help others & passionate about creating stellar products 
  • Not on the Office of Inspector Generals List of Excluded Individuals/Entities (LEIE)


Extra credit:

  • Advanced knowledge of statistical tools & Google Analytics implementation
  • Experience working in SQL, Python, & R 
  • Experience as an engineer or designer

Warby Parker requires all newly hired in-person or hybrid employees to be fully vaccinated against COVID-19 by their start date. Warby Parker is an equal opportunity employer & will provide reasonable accommodation, as necessary with federal, state, or local law, to those individuals who are unable to be vaccinated.

About Us:

Warby Parker was founded with a mission: to inspire & impact the world with vision, purpose, & style.

Were constantly asking ourselves how we can do more & make a greater impactand that starts by reimagining everything that a company & industry can be. We want to demonstrate that a business can scale, be profitable, & do good in the worldwithout charging a premium for it. And weve learned that it takes creativity, empathy, & innovation to achieve that goal.

Since the day we launched in 2010, weve pioneered ideas, designed products, & developed technologies that help people see. We offer everything our customers need for happier eyes at a price that leaves them with money in their pockets, from designer-quality glasses & contacts to eye exams & vision tests. 

Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program. Over eight million pairs of glasses have been distributed in over 50 countries; that means eight million people now have the glasses they need to learn, work, & achieve better economic outcomes. 

At Warby Parker, you can look forward to company outings & events, volunteering & learning opportunities, & just great company filled with curious, kind folks. Dreaming up & sharing ideas arent responsibilities reserved for certain teams or leaders; the challenge (a really fun one) of innovation is on all of our shoulders. Teammates can also connect around common interests, backgrounds, & identities, no matter their home base, through our various employee resource groups. (Were happy to say that the Human Rights Campaign has named us a Best Place to Work for LGBTQ+ employees!) That sense of community & belonging keeps us excited to walk through the door every day, wherever that door may be. 

We're driven to continue building a workplace, based on inclusive behaviors & equitable systems, where all employees can bring their authentic selves, feel engaged, & share their perspectives as a valued member of Team Warby. Transparency is what were all about, & our annual Impact Report & Racial Equity Strategy lay out how were sticking to these values. 

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