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Critical Mass // digital experience design agency
Design, Full Time    New York    Posted: Monday, August 22, 2022
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As a Design Director, you bring excellent visual problem solving & creative thinking to your team & onsite with clients. Fast on your feet, you adeptly juggle multiple projects & their deadlinesfor yourself & your teamto exceed the needs & goals of all stakeholders. Through encouraging design best practices, you play an instrumental role growing the agencys business, culture, & brand. And youre definitely interested in recruiting sharp, skillful, & engaged CMers to your project teams. Most importantly, you are passionate about creativity, typography, design systems, with a commitment to simple, clean design.

You Will

  • Lead the design of a digital design system, both building from established patterns & iterating on new design components to evolve the system
  • Be a hands-on creative lead with the desire & capability to manage a small design team
  • Build & maintain creative culture within the design team
  • Understand skillsets & personalities of team members to find areas for opportunity or improvement
  • Collaborate, prioritize, & delegate to a small team of designers while keeping your individual work streams on track
  • Establish strong rapport with other discipline leads, collaborating with Account, Strategy, UX & Content/Copy peers
  • Act as a lead representing the design discipline in recurring status meetings for all active & potential projects
  • Stay familiar with the latest trends & work in the digital design industry

You Have

  • 8+ years relevant experience in a creative or marketing organization
  • Experience in a lead design role within a project-based strategic, creative, or technical agency environment
  • A portfolio of relevant experience design work that you can share (ideally, site or app-based work)
  • Experience that leans towards digital design, responsive layout & hierarchy, experience flows, or ecommerce
  • An interest in design systems & strong working knowledge of Figma & other industry standard creative tools
  • Confidence interfacing with clients; presenting work & managing the design & feedback processes
  • Knowledge of digital processes & the creative process
  • A test & learn mindset with the willingness to embrace & adapt to change
  • Ability to thrive in a creative, fast-paced environment

Open to location in US & Canada. This role is not eligible for hire in Colorado, USA.

Critical Mass is an equal opportunity employer that is committed to diversity & inclusion in the workplace. We do not tolerate discrimination on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you are an individual with disabilities who would like to request an accommodation, please reach out to

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