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Looking for a job to get you out of bed?

At Casper, we believe that better sleep makes for better living.  We design products & experiences to help you dream your way to a better life!

We are looking for a naturally charismatic leader with exceptional service & sales acumen to be the Associate Manager for our team. You will oversee day-to-day operations & staff alongside the Manager. As a leader of the retail team, you will lead by example, provide active coaching, & ensure smooth operations. You will help benchmark Casper's offline experience by nurturing a customer centric & consultative sales culture.  

We are deeply committed to building a diverse & inclusive workforce so that we represent all those who dream big equally.

About Casper:

Casper (casper.com) is a global sleep company that launched in 2014 with an obsessively engineered, outrageously comfortable mattress sold directly to consumers. Its critically acclaimed sleep surface was developed in-house, has a sleek design, & is delivered in a small, "how did they do that?"-sized box. The company is one of the fastest-growing consumer brands of all time, & its product line has expanded to include sheets, pillows, a matching foundation, & a dog mattress. Casper was named one of Fast Company's 50 Most Innovative Companies in 2017, & its eponymous mattress was crowned one of TIME Magazine's Best Inventions.

Casper (Casper.com) believes everyone should sleep better. The Sleep Company has a full portfolio of obsessively engineered sleep productsincluding mattresses, pillows, bedding, & furnituredesigned in-house by the Companys award-winning R&D team at Casper Labs. In addition to its e-commerce business, Casper owns & operates Sleep Shops across North America & its products are available at a growing list of retailers.

We are deeply committed to building a diverse & inclusive workforce so that we represent all those who dream big equally.

When youre not catching zzzs, this is what youll do

  • Assume managerial duties in the absence of the manager, including staff scheduling, opening/closing, inventory management, upholding visual brand standards, maintaining safe working conditions & facilities maintenance.
  • Grow Casper awareness & adoption in local market through sales motions, community cultivation & event programming.  
  • Implement & supervise ongoing training & feedback with the team.
  • Work with the fleet to build out back of house processes & manage continuous improvements.
  • Develop, coach, & mentor a world class service minded & high performing team.
  • Protect & enhance the Casper omni channel customer experience.
  • Build & maintain strong collaborative relationships with Casper HQ teams.

Our dream candidate has...

  • 3+ years minimum experience as a people leader in a retail, sales, customer service or hospitality industry.
  • Exceptional leadership capabilities with a track record of nurturing talent.
  • Deep & demonstrated understanding of service excellence in a consumer environment.
  • Outstanding communication skills with a knack for building consensus via influence.
  • Naturally curious & a solves problems with grace & optimism.
  • Enjoys working in a fast paced, entrepreneurial environment understands the importance of experimentation & iteration.
  • Bachelor's Degree or equivalent
  • Ability to lift 50 lbs. & be on your feet all day

If you dream about this stuff this job is probably right for you.  We look forward to learning more about you, but if youre feeling sleepy, take a nap before applying!

 
 
 
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