Deliveroo is the fastest growing UK tech company & one of Europes biggest tech success stories. Were backed by US funding giants like Fidelity, Index Ventures & T Rowe Price, who have previously bet on the likes of Amazon, Facebook, Airbnb, Snap & Tesla.
As an Account Success Manager in the newly formed Account Success team, you will play a role in shaping the future of Deliveroo Account Management. You will manage a large portfolio of restaurants, driving both commercial & operational performance. This team handles all new restaurants joining the platform & plays a crucial role in their long term success. For the right candidate, this position has strong opportunity for progression & will jump-start a successful career within the tech space.
What Youll Do:
- Drive Growth: Youll be responsible for the progress of your portfolio of restaurants. Ensuring that new restaurants are setup for success on the platform & continue to grow through strong operational performance.
- Analyse Data: Youll be required to analyse data from hundreds of accounts & make decisions as to which accounts you should be focusing on to drive results
- Own your Portfolio: Youll need to manage hundreds of relationships ensuring that our newest restaurant partners have the best possible Deliveroo experience
What Were Looking For:
The right candidate will be hungry, ambitious & motivated to work within a fast moving environment. As a guide, the ideal person will possess the following:
- A degree (this is a great role for recent grads with an entrepreneurial mindset)
- Be comfortable looking at & acting on data
- Experience & confidence in talking to multiple different restaurants
- Ability to take ownership & work within demanding targets
- An interest in all things food & restaurants. Deliveroo is a company of people unapologetically passionate about what they do if youre not into food, you soon will be.
- Perseverance & grit youre a hustler & youre not afraid
- Competitiveness youll be working within a highly efficient team who like to win (as individuals & together)
- Curiosity youre a lifelong learner who is always striving to be outside of your comfort zone & test new ideas
- Top notch people skills you have bags of emotional intelligence which can be used to win round even the toughest of accounts
- Free food & LOTS of it
- Access to Deliveroo Plus (no delivery fee on all orders)
- Subsidised gym membership
- An extremely fun team to work alongside!
We believe a great workplace is one that represents the world we live in & how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food & a desire to be part of one of the fastest growing startups around.