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BentoBox // website services for restaurants
Product, Full Time    New York or Remote    Posted: Friday, February 12, 2021
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BentoBox empowers restaurants to own their presence, profits & relationships. The hospitality platform disrupts third-party services that come between the restaurant & the guest. BentoBox puts the restaurant first & offers tools that drive high-margin revenue directly through the restaurants website, including online ordering, catering & gift cards. BentoBox is trusted & loved by over 5,000 restaurants worldwide including The Meatball Shop, Joseph Leonard, Union Square Hospitality Group, Eleven Madison Park & many more. Learn more at

Were looking for a talented Senior Product Manager to help our restaurants streamline their operations through Point of Sale (POS) integrations with our online ordering product. Reporting to the VP of Product, this individual will drive the prioritization, requirements & execution of these integrations working with POS partners. This role will entail collaborating with our internal engineers on technical API integrations as well as with product design in updating the experience in our CMS when a POS is connected. These partnerships & integrations will play a critical role in improving our customer experience as well as growing the business. 

What Youll Do:

  • Own business-critical OKRs & define your teams product roadmap through customer discovery, competitive research & data analysis
  • Work closely with Engineering, Business Development, & Product Design to drive initiatives from ideation through design, execution, & launch
  • Get buy-in from stakeholders & manage substantial rollouts impacting Marketing, Customer Success & Sales
  • Lead agile development ceremonies, launch MVP products, & iterate
  • Cwith product design to define the UX & with engineering to break down, plan & execute on the work
  • Perform customer research to identify pain points, define requirements, & ensure solutions satisfy customer needs
  • Clearly track & communicate product plans, trade-offs, & results to a wide range of audiences
  • Define, monitor, & analyze product metrics & use learnings to improve prioritization & development

What Youll Bring:

  • 5+ years of product management experience
  • Experience working with partners on deep integrations
  • History of working with engineering teams on complex, technical projects 
  • Strong product intuition & experience uncovering customer pain points
  • Great analytical skills & familiarity with SaaS KPIs & analytics tools
  • Proven track record of successfully managing & shipping software from ideation through execution
  • Excellent communication & presentation skills, accommodating both engineers & business stakeholders
  • Ability to operate autonomously in a fast-moving, agile environment
  • Passion for the restaurant industry

Nice to Have:

  • Product experience working on a Point of Sale, e-commerce or CMS product
  • Technical background

What We Offer

  • Competitive salary + equity 
  • Health insurance (medical, dental, & vision) - BentoBox covers 100% of healthcare premium costs
  • 401k plan with company match
  • Life insurance & disability plans 
  • Commuter benefits
  • Flexible vacation plan
  • Paid parental leave
  • Professional development opportunities, including a yearly learning stipend
  • Perks when dining with BentoBox customers such as tip reimbursement
  • Making a positive impact on the hospitality community

BentoBox provides equal employment opportunities to all employees & applicants for employment & prohibits discrimination & harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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