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NEXThink // employee experience management software
Marketing, Full Time       Posted: Thursday, August 15, 2019
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  Company Description

Nexthink is a global leader in Digital Employee Experience. Our product allows enterprises to create highly productive digital workplaces for their employees by delivering optimal end-user experience. Through a unique combination of real-time analytics, automation & employee feedback across all endpoints, Nexthink helps IT teams meet the needs of the modern digital workplace.

Headquartered in Switzerland, Nexthink also has offices in France, UK, Germany, Spain, UAE, Saudi Arabia, Australia & the US. Our growing team of Nexthinkers is proud to be making the digital work lives of seven million employees across 1,000 customers more productive.

At Nexthink, we believe actions are stronger than words when it comes to diversity, inclusivity, & equity in the workplace. Nexthinkers are multinational & multilingual, & come from all walks of life. We are committed to hiring a genuine representative workforce that can help us create solutions & foster innovation for the modern digital employee experience. Join us today!

Job Description
  • Drive customer engagement to the next level by recognizing our top customers, highlighting their success & providing them a stage to showcase their success
  • Build a global customer advocacy program to scale the value our customers can add to sales & marketing (accelerate pipeline, increase renewals, etc)
  • Develop & execute creative programs to surprise & delight our customers
  • Work closely with regional marketing & customer success to execute on customer advocacy initiatives
  • Prior experience working with customers (references), influencers, and/or peer communities in B2B enterprise software & services required.
  • Understanding of how to build relationships with volunteers in reference programs.
  • Specific experience working with peer review sites & communities like G2, IT Central Station, & Gartner Peer Insights is a plus.
  • Excellent project & time management skills.
  • Excellent written & verbal communications skills.
  • Self-starter with a strong sense of ownership.
  • Able to prioritize in a complex, fast-paced & lean organization.
  • Passion for building a world class program & desire to own & refine key operational processes
  • Seniority Level: Mid-Senior Level
  • Function: Marketing
  • 3+ years experience
  • Marketo & Salesforce Experience
  • Understanding of account based marketing
  • Track record in cross-functional project management
  • Experience in software industry/IT
  • Excellent interpersonal skills
  • Smart, proactive & autonomous
  • Creative mindset
  • Passion for working with a dynamic & international team
  • Bachelors Degree or equivalent
Additional Information

This is an exceptional opportunity to join a fast-growing, successful & innovative company. Nexthink allows you to thrive in a unique work environment where the emphasis is on excellence, innovation, openness & collaboration.

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