NuORDER is a venture-backed, B2B eCommerce technology company revolutionizing the way the $130 billion wholesale business is done. Since 2011, we've offered a platform to empower brands & retailers to conduct their business in a smarter, modern, more efficient way & 100% online. We're digitizing the buying process & currently partnering with over 1,200 brands & 500,000 retailers within different verticals to provide a central place to browse different products & catalogs, access up-to-the-minute sales & inventory data, & place orders any time of day, even via mobile.
NuORDER is looking for a skilled individual with Help Desk & Troubleshooting experience to provide world-class service & support to our growing numbers of brands & retailers using our web & iPad app. This individual will be responsible for ensuring client issues are responded to quickly, issues are analyzed & escalated as necessary, & clients are satisfied with the service. NuORDER prides itself on offering the best solution & service to its customers, & this individual must be passionate to work with customers & take pride in becoming a product expert who wants to solve the customer problem efficiently & effectively. We are hiring for this position immediately with an ideal start date in May 2020.