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Twilio // platform for building messaging applications
Engineering, Full Time    Paris, France    Posted: Saturday, December 25, 2021
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See yourself at Twilio

Join the team as our next Senior Solutions Engineer 

Who we are & why were hiring

Twilio powers real-time business communications & data solutions that help companies & developers worldwide build better applications & customer experiences.

Although we're headquartered in San Francisco, we're on a journey to becoming a globally antiracist company that supports diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, & we're looking for more builders, creators, & visionaries to help fuel our growth momentum.

About the job

As a Twilio Solutions Engineer you are a critical part of the sales team through delivering the technical win & product fit at customer accounts. You propose technical architectures, demonstrate the product, anticipate concerns, & offer creative solutions.

The Twilio Solutions Engineer is both highly technical & a skilled relationship builder. They are comfortable showing an engaging communications experience to a CEO or sketching out an API flow on a whiteboard with customer software engineers.


In this role, youll:

  • DRAW THE OWL: Build & present product demos to help showcase what a Twilio product can do. Assist customers with Pilot & Proof-of-Concept implementations
  • NO SHENANIGANS: Always act in an honest, direct, & transparent way.
  • WEAR THE CUSTOMER'S SHOES: Form a deep understanding of customer businesses & their problems. Work on RFPs / customers technical requirements with the Sales team
  • BE INCLUSIVE: To achieve our goals, we need a diverse set of voices in the room. We build diverse teams, & seek out unique points of view.


Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, & we encourage everyone who meets the required qualifications to apply. While having desired qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!


  • Fluent in both French & English.
  • Hands-on, passionate & creative problem solver with the drive to get things done
  • Ability to understand the customers needs & guide them to a technical solution through excellent communication & presentations skills
  • Previous software development experience in at least one of the following areas:


  • Know how in the following areas are a plus, too: cloud platforms (Amazon Web Services, Google Cloud or Microsoft Azure), cloud application architecture or IP Telephony, Unified Communications, Contact Center.


This role will be based in our Paris, France office. 

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental & wellness leave, healthcare, a retirement savings program, & much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, & are always up for trying new things. That's why we seek out colleagues who embody our values something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering & donation efforts.

So, if you're ready to unleash your full potential, do your best work, & be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.


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