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BentoBox // website services for restaurants
Product, Full Time    New York    Posted: Thursday, November 05, 2020
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BentoBox empowers restaurants to own their presence, profits & relationships. The hospitality platform disrupts third-party services that come between the restaurant & the guest. BentoBox puts the restaurant first & offers tools that drive high-margin revenue directly through the restaurants website, including online ordering, catering & gift cards. BentoBox is trusted & loved by over 5,000 restaurants worldwide including The Meatball Shop, Joseph Leonard, Union Square Hospitality Group,  Eleven Madison Park & many more. Learn more at

Were looking for a talented Senior Product Manager to play a crucial role in developing & executing the BentoBox roadmap. Reporting to the VP of Product, this individual will be responsible for determining how we can best help our restaurants drive more traffic to their BentoBox e-commerce stores & then will work with design & engineering to build these tools in the CMS.


  • Own business-critical OKRs & define your teams product roadmap through customer discovery, competitive research & data analysis
  • Work closely with product design, engineering, marketing & other stakeholders to drive initiatives from ideation through design, execution, & launch
  • Perform customer research to identify pain points, define requirements, & ensure solutions satisfy customer needs
  • Lead agile development ceremonies & find opportunities to test assumptions & iterate on MVPs
  • Define, monitor, & analyze product metrics & use learnings to improve prioritization & development
  • Clearly track & communicate product plans, trade-offs, & results to a wide range of audiences
  • Mentor & support junior PMs on the team, & help to improve product processes

Skills & Attributes 

  • 5+ years of user-facing product management experience
  • Experience working with cross-functional teams including engineering & product design
  • Strong product intuition & experience solving customer pain points & breaking down ambiguous problems
  • Great analytical skills & familiarity with SaaS KPIs & analytics tools
  • Proven track record of successfully managing & shipping software
  • Excellent communication & presentation skills, accommodating both engineers & business stakeholders
  • Ability to operate autonomously in a fast-moving, agile environment
  • Passion for the restaurant industry

Bonus Skills

  • Product experience working in B2B SaaS and/or e-commerce
  • Experience working on a CMS and/or demand tools to drive leads, traffic or conversion

What We Offer

  • Competitive salary + equity 
  • Full benefits (medical, dental, vision, 401(k), commuter benefits, life insurance)
  • Flexible vacation plan
  • Paid parental leave
  • Professional development, growth, & support
  • Perks when dining with BentoBox customers such as tip reimbursement
  • Ability to make a positive impact on the hospitality community

BentoBox provides equal employment opportunities to all employees & applicants for employment & prohibits discrimination & harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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