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Cogito is advancing the way people communicate by applying machine learning to enhance conversations in real time. This is your chance to be a part of a trailblazing organization that is making a real difference using the latest cloud technologies for building highly-scalable products. Cogito performs in-call voice analysis & delivers real time guidance to agents & unprecedented insights to managers to an impressive portfolio of Fortune 500 clients.
On a daily basis the Senior Customer Success Manager will work cross-departmentally to oversee a portfolio of clients & ensure each client is fully utilizing the platform & set up for long-term success.
The candidate must possess a strong desire to support & grow a client base by driving to make things better, demonstrating consistent follow-up, & continually delivering value to Cogito's customers.
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