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Warby Parker // boutique-quality eyewear retailer
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Job Status: Full-Time

Warby Parker is on the lookout for a self-motivated Sales Supervisor to help create nothing-short-of-amazing experiences for our customers. Across all of our retail locations in the U.S. & Canada, Sales Supervisors contribute to the success of our business firsthand through face-to-face customer interactions. In this role, not only will you share Warby Parker's story & mission on the sales floor, but you'll also take part in process ideation & improvement, as well as a slew of special projects. Sound right up your alley? Keep reading!

What you'll do:

  • Communicate Warby Parker's values & brand philosophy to customers
  • Promote an efficient, inclusive, & service-minded retail environment
  • Demonstrate exceptional product knowledge & offer thoughtful, honest style advice
  • Dream up innovative & entrepreneurial ways to reinvent the glasses-shopping experience
  • An upbeat, flexible team player who leads by example
  • Lead the selling on the floor, front-of-house operations, & team touch-bases when a manager is not present
  • Open & close the store
  • Help foster an inclusive culture by treating customers & colleagues with respect

Who you are:

  • Backed by professional retail experience at a customer-focused company, plus 6+ months in a management position
  • Equipped with exceptional interpersonal & communication skills to deliver top-notch customer service
  • Cool under pressure & able to adapt quickly
  • A go-getter with an entrepreneurial spirit
  • Curious & eager to learn
  • A team player who is passionate about helping customers & teammates alike
  • An innovative, proactive problem-solver
  • Proud of your work & self-motivated to be a top performer
  • Able to bring a positive, fun energy to the workplace, even when working long hours
  • Not on the Office of Inspector Generals List of Excluded Individuals/Entities (LEIE)

Some benefits of working at Warby Parker for full-time employees:

  • Health, vision, & dental insurance
  • Life & AD&D Insurance
  • Paid time off
  • Paid Holidays
  • Retirement savings plan with a company match
  • Parental leave (non-birthing parents included)
  • Short-term disability
  • Employee Assistance Program (EAP)
  • Bereavement Leave
  • Optical Education Reimbursement
  • Snack Pantry
  • And more (just ask!)

The hourly range for the Sales Supervisor role in New York City is $20.45 - $22.00. Warby Parker, in good faith, believes that the posted hourly range is accurate for this role in New York City at the time of posting. Warby Parker may pay more or less than the posted range based on factors such as relevant experience & skills, qualifications, & location, among others. This range may be modified in the future. In addition to the hourly rate, this role is also eligible to receive a cash bonus as part of the total compensation package. Details & eligibility will be discussed during the application process.

About Us:

Warby Parker was founded with a mission: to inspire & impact the world with vision, purpose, & style.

Were constantly asking ourselves how we can do more & make a greater impactand that starts by reimagining everything that a company & industry can be. We want to demonstrate that a business can scale, be profitable, & do good in the worldwithout charging a premium for it. And weve learned that it takes creativity, empathy, & innovation to achieve that goal.

Since the day we launched in 2010, weve pioneered ideas, designed products, & developed technologies that help people see. We offer everything our customers need for happier eyes at a price that leaves them with money in their pockets, from designer-quality glasses & contacts to eye exams & vision tests. 

Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program. Over ten million pairs of glasses have been distributed in over 50 countries; that means ten million people now have the glasses they need to learn, work, & achieve better economic outcomes. 

At Warby Parker, you can look forward to company outings & events, volunteering & learning opportunities, & just great company filled with curious, kind folks. Dreaming up & sharing ideas arent responsibilities reserved for certain teams or leaders; the challenge (a really fun one) of innovation is on all of our shoulders. Teammates can also connect around common interests, backgrounds, & identities, no matter their home base, through our various employee resource groups. (Were happy to say that the Human Rights Campaign has named us a Best Place to Work for LGBTQ+ employees!) That sense of community & belonging keeps us excited to walk through the door every day, wherever that door may be. 

We're driven to continue building a workplace, based on inclusive behaviors & equitable systems, where all employees can bring their authentic selves, feel engaged, & share their perspectives as a valued member of Team Warby. Transparency is what were all about, & our annual Impact Report & Racial Equity Strategy lay out how were sticking to these values. 

 
 
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