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Ns1 // intelligent DNS & traffic mgmt
Engineering, Full Time    New York    Posted: Thursday, May 02, 2019
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About Us

NS1s mission is to unlock the potential of DNS to deliver the tech that powers our customers & the world. We are the market leader in DNS & traffic management software & services, & our customers include the biggest properties & largest enterprises on the internet, such as Salesforce, LinkedIn, Squarespace, Pandora, Imgur, Yelp, Dropbox, & many more. Our modern DNS technologies enable optimized application delivery, couple via our APIs into the tooling & processes of todays DevOps organizations, & deliver reliability & performance at global scale. We operate a worldwide, highly tuned Managed DNS network, & also deliver our technologies to customers as single-tenant software deployments. We solve incredibly challenging problems on behalf of our customers, in the most mission critical parts of their stack.

The Role

Solutions Engineers manage all of the technical aspects of the sales process from giving product demonstrations to administering proof of concepts to assisting with onboarding & training. Theyre tasked with understanding complex infrastructure challenges & prescribing solutions based on customer needs. Even though were laser focused on being the thought leaders within the DNS & Traffic Management spaces, solving use cases involving DNS requires our Solutions Engineers to have a vast repository of Internet knowledge to draw upon. On any given call we might find ourselves talking about TCP/IP, IPv4, IPv6, anycasting, edns-client-subnet, SRTT, encryption, DDoS mitigation, HTTP proxies, disaster recovery, datacenter failover, AWS cloud technologies, auto scaling, & the like. Weve got to know how they all fit together for our customers use case before we can become trusted technical advisers to our clients.

Your Skills:

  • Minimum three years of industry experience
  • Be comfortable explaining complex subjects in a manner that makes them easily understood by non-technical people
  • Excel at self-managing time commitments, calendaring, & meeting preparatory work
  • Be very comfortable taking phone calls (very occasionally on an unscheduled basis), presenting, speaking in front of small to medium size groups, & traveling to onsite meetings
  • Be personable, engaging, energetic, friendly, & professional at all times

Nice to have:

  • Experience configuring & using BIND or other DNS servers or cloud DNS providers
  • Experience with Docker/Kubernetes
  • Experience with modern DHCP/IPAM solutions
  • Experience working with REST APIs & shell scripting
  • Experience with Terraform/Ansible
  • Experience configuring & using TCP/IP networks & services
  • Understanding of modern, distributed web application technologies including common software stacks, configuration management & other devops tools, caching & CDNs, load balancing technologies, & related

NS1 Technology Stack:

  • Our globally distributed platform is comprised of many subsystems including:
    • Custom built DNS software thats deployed on physical hardware & an anycasted network that spans nearly 30 facilities globally
    • REST API, & Portal
    • Deployment automation, CI/CD, unit/integration testing
    • Monitoring, metrics collection & alerting
    • Traffic load balancing, filtering, & DDoS mitigation tools
    • Messaging, persistent DB & caching systems
  • Other technologies & integrations include:
    • Linux, Ansible, Docker & other container platforms
    • BGP, BPF/IPTables, SDN, packet analysis
    • MongoDB, Redis, RabbitMQ, SQL
    • Python (Twisted), Bash, C, C++14, React, Redux, D3
    • Hadoop/HDFS/OpenTSDB, Grafana, Bosun
    • Integrations with third party SaaS, APIs, & libraries, various Open Source projects including REST API clients & integrations

Working @ NS1

Were a fast-growing, well-funded startup based in the heart of New York Citys Financial District with offices & team members around the world. Working at NS1, youll come to understand our team is unique, both in & out of the workplace. We have PhDs, musicians, artists, & athletes working side by side, dedicated to delivering first class products. Were hardworking, but we're also a compassionate group. We understand that outside of NS1 is a world that places demands on our time. Our leadership team is dedicated to open & honest communication & we continuously strive to foster a culture of transparency, flexibility, & creativity.

We offer:

  • competitive compensation (salary & stock options)
  • medical, dental, & vision
  • commuter benefits
  • 401k
  • flexible hours & time off
  • choice of workstation

NS1 is an equal opportunity employer.

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