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FuboTV // cloud based TV service for soccer
New York City    Posted: Thursday, December 02, 2021
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About fuboTV:

fuboTV is the worlds only sports-focused live streaming TV service with top leagues & teams, plus popular shows, movies & news for the entire household. We have 100+ live TV channels, including the FOX, NBC, CBS, ABC & Disney broadcast catalogs, plus Showtime, Starz, Epix, AMCand thousands of on-demand titles! fuboTV can be accessed on multiple platforms, including Web, Android, iOS, tvOS, Fire TV, Android TV, Roku, XBox, smart TV's & Chromecast.

Were rapidly growing in employees, subscribers & our content offerings- which means we need your help taking us to the next level. 

fuboTV is committed to excellence through diversity, which involves attracting talented people from diverse backgrounds & traditions. We encourage everyone to apply.

About the Role:

Reporting to the Sr Mgr of Engagement & Retention, this is the ideal opportunity for a dynamic, innovative retention marketer to continue to build the fuboTV engagement & retention machine. The perfect candidate thrives in a startup environment, is a creative problem solver & driven to create seamless user experiences our subscribers will love. Experience working within a subscription service is a definite plus.  

Main Responsibilities:

  • Maximize subscriber lifetime value & drive loyalty by leading all efforts associated with engagement & retention including analytics, A/B testing, usability & customer communication
  • Collaborate with our Product, Marketing & Analytics teams to implement initiatives that support engagement & retention
  • Deliver compelling, well-timed customer experiences that improve engagement & retention by leading the development & optimization of communication strategies that span customer segments & channels
  • Dissect the causes of churn among various user cohorts via data visualization & product analytics dashboards (e.g. Amplitude)
  • Create a roadmap of product improvements designed to reduce voluntary & involuntary churn
  • Create successful winback campaigns by working with our CRM team
  • Develop strategies to retain users who subscribe for one-off marquee events (i.e. Super Bowl).


  • 2+ years of experience working within a subscription-based customer retention & engagement organization
  • Experience improving engagement & product usage
  • Experience in developing & implementing engagement strategies that increase retention
  • Exceptionally strong analytical, team management & organizations skills
  • Ability to thrive in a fast-paced environment
  • Articulate communicator, capable of inspiring strong collaboration in the organization

Perks & Benefits:

  • fuboTV provides a highly competitive compensation based on experience & market standards
  • Robust benefit package including equity, health / dental / vision coverage sponsored up to 100% for employees, 401k, life insurance, & commuter benefits
  • Free premium fuboTV account
  • Health & wellness initiatives 
  • Unlimited PTO days & regular company-wide activities
  • fuboTV's main headquarters are located in Midtown Manhattan
  • fuboTV is an e-verified company
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