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WorldRemit // digital money transfer service
London    Posted: Thursday, June 06, 2019
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Who we are:

WorldRemit is changing the way people send money abroad. Weve taken something complicated & made it simple. Tap the WorldRemit App or click on our website & your international transfer is made to a bank account, cash pickup, Mobile Money, or airtime top-up.

We have grown on average by 50% year on year & are now processing over 3bn of remittances on an annual basis. We have raised c.$200 million in funding, currently employ over 750 employees & have offices worldwide.

You can learn more about our culture & how we work by watching this video on our Careers page

About the role:

The WorldRemit Technology team sits at the heart of the organisation & is critical to ensure continuing evolution of our infrastructure & facilitating design & execution of product features & capabilities both to better serve our customers & to stay on the forefront of innovation. The Technology Team at WorldRemit is (currently) a 160-strong organisation, which includes software engineering, information security, corporate IT & our cloud platform infrastructure.

This newly created role reports directly to the Chief Technology Officer (CTO), with the role & the CTO both being based at our London HQ office. The role is aimed at designing & executing the required infrastructure to assist the CTO in managing operational functions for the global organisation.

The role will form a critical part of the Technology Leadership Team & will require someone with proven experience in managing an executive office, designing & implementing efficient processes, compiling executive level presentations & driving/influencing decisions with stakeholders.


  • Develop, maintain & deliver reports on technology team delivery, including KPIs on delivery & on-going efficiency
  • Establish & maintain technology team delivery tracking, communicating information, & challenging team delivery
  • Establish, track & drive efficiency in supplier management processes
  • Act as the Business Planner for the Global Technology Department, including:
    • Support Heads of Department to complete financial processes, such as budgeting, invoicing, receipting & expense submissions
    • Building & managing processes to ensure all department spend is in line with approved budget (e.g. Global T&E, new vendors, etc)
    • Work with Heads of Departments to understand Actual results & consolidate risks & opportunities to budget for review with the CTO
    • Work closely with Finance Business Partner to optimise P&L & track spend vs budget
  • Provide a consistent link with our Finance & Legal departments to ensure review & approval of all new supplier contracts in line with Budget & Legal requirements
  • Assist in coordination of content for Regional & Global team meetings, & actions around Employee Survey results
  • Performance Management Assist in coordination of team performance & rating alignment

What we are looking for:

  • A proven background in IT delivery or planning roles, with an interest in technology & Fintech
  • Excellent relationship management skills that enable you to work with multiple internal & external stakeholders
  • The ability to effectively drive change in a dynamic environment across multi-functional teams
  • A creative thinker with a broad understanding of the needs of technologists & senior leadership
  • A passion for great customer experience & the customer perception of WorldRemit
  • The ability to manage budgets, budgeting processes, & budget reporting
  • Business manager experience preferred
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