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SocialChorus // employee engagement platform
Engineering, Full Time    Remote - US    Posted: Thursday, December 02, 2021
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We're thrilled to announce our new name Firstup!   
Firstup is fundamentally changing how organizations communicate & is the backbone of the entire 
Digital Employee Experience. From the front line to the C-suite, we help deliver targeted information at 
the right time, in the right place, & in the right language. We are unifying the digital workplace and 
giving workers personalized access to all the systems, resources, & applications they need to do their 

Joining Firstup means joining a movement to connect every worker. This movement has taken root & is
evident in our world-class customer base & their millions of employees worldwide. Now we need your 
help.  Ready to make a difference in the world.

Our Values
Every Employee is an Owner with responsibility & credit for our progress
Leadership is in our build & we see change as a catalyst for improvement
We win as a team, committed to help our coworkers & customers thrive

Do you like solving problems? Are you an analytical thinker that enjoys troubleshooting interesting problems? Do you enjoy learning new things & working in a fast-paced, challenging environment? As a Product Support Engineer, you will be a member of the Product Support team focusing on handling escalations from your colleagues, & working with our Product & Engineering team to develop & execute on continual improvement plans. 

You should be able to take on support cases of moderate - high complexity & be able to manage your own priorities. We value team players who are self-directed & want to influence the next wave in SaaS technology & service innovation.
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