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Rent The Runway // designer dresses & accessories rental
Secaucus, NJ    Posted: Wednesday, October 14, 2020
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The Team Lead is responsible for managing workflow assignments in a  specific department within a fulfillment & distribution environment. They assist management with safety, production, cost & quality all while driving a positive employee experience.  A Team Lead is a servant leader; dive in, roll up your sleeves to help in any situation, make tools available, remove obstacles for associates to excel in their roles, have empathy & compassion for associates, & the passion & leadership to stand up for them when the time arises. 


  • Maintain strong working knowledge of all processes & policies 
  • Assist Operations Managers with the assignment of daily work responsibilities including allocating labor, leading shift start-up meetings & communicating with other departments
  • Quickly recognize, diagnose & solve workflow challenges for associates & partner with leadership to resolve issues as needed
  • Actively lead with safety, production, cost & quality at the forefront of all decision making
  • Be patient, have strong communication skills & the capability to give & receive effective feedback (eg. timely daily feedback in a training capacity, not disciplinary discussion)
  • Communicate cross-departmentally 
  • Implement & monitor continuous improvement processes for the team 
  • Manage, coordinate & track daily attendance & break periods 
  • Track & report labor hours & UPH
  • Verify SOP/PMV compliance for assigned department & ensure work stations are kept neat, clean & organized
  • Continue the onboarding process & ramp-up period post training
  • Be comfortable speaking in front of groups of all sizes
  • Support teams through change & embrace continuous improvement
  • Partner with trainers & leadership to maintain & apply learning tools
  • Communicate feedback to better the operation & the employee experience
  • Communicate & cooperate with team members & leadership
  • Enforce safety guidelines, cleanliness & security standards
  • Take on additional duties as assigned by leadership
  • Proficient in warehouse management software


  • Education beyond high school & prior experience leading teams is a plus
  • Have a positive, can-do attitude & excellent interpersonal skills
  • Ability to work flex shifts, hours, nights & weekends as the business dictates
  • Strong written & verbal communication; bilingual in Spanish is a plus
  • Intermediate computer skills (eg. spreadsheet software) as well as the ability to operate warehouse tools (eg. scanner, ladder, warehouse software)
  • Forward thinkers with the ability to articulate point of view & improve processes 
  • Enforce safety guidelines, cleanliness & security standards
  • Ability to quickly recognize, diagnose & solve for challenges & workflow for associates in partnership with leadership
  • Must operate with a sense of urgency  & have attention to detail 
  • Align with the company's core values to ensure a world class customer experience
  • Ability to lift a maximum of 50 lbs based on needs of the role
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