Our Mission & Opportunity
Early education is one of the greatest determinants of childhood outcomes, is a must for working families, & has lasting social & economic impact. Brightwheel's vision
is to enable high quality early education for every child - by giving teachers meaningfully more time with students each day, engaging parents in the development of their kids, & supporting the small businesses that make up the backbone of the $100 billion early education market. Brightwheel is the most loved technology brand in early education globally, trusted by thousands of educators & millions of families.
We are a highly distributed team supporting fully remote employees across every time zone in the US. We also have hubs in Austin, Denver, & San Francisco. Our team is passionate, talented, & customer-focused. Our exceptional investor group includes Addition, Bessemer Venture Partners, Chan Zuckerberg Initiative, GGV Capital, Lowercase Capital, Emerson Collective, & Mark Cuban.
We believe that everyone-from our employees to the students, teachers, & administrators we serve- should be given the opportunity to learn & thrive, whatever their background may be. We celebrate diversity in all forms because it allows our team & the communities we serve to reach their full potential & do their best work.
Who You Are
Brightwheel is seeking an experienced Head of Training & Enablement to ensure our Sales & Customer Success teams deliver an exceptional end-to-end customer experience. In this role, you will lead teams to build tools, processes, & training that drive measurable impact & continuous improvement. The right candidate is obsessed with delivering world-class customer experience & passionate about the growth & development of all team members.