Warby Parker is on the lookout for a Senior Manager, Transportation & Trade Compliance to join our Supply Chain & Logistics team to help us provide an all-star experience for our customers & internal stakeholders.  In this highly-collaborative role, you will be responsible for overseeing all aspects of transportation strategy & execution while ensuring compliance with international trade regulations. The ideal candidate will possess extensive expertise across all modes of transportation accompanied by a background in trade compliance.  If this sounds like you, we encourage you to read on!

What youll do:

• Develop strategies & budget across all modes of transportation including parcel, domestic ground, freight forwarders, & customs brokers
• Monitor & report operational performance relative to established SLAs & BVA financial performance, identify areas for improvement, & implement corrective measures
• Lead systems strategy & review new technologies to provide better visibility of shipment data, shipment cost, landed cost, & other actionable data
• Refine existing risk mitigation strategies to ensure the operation is well-positioned to navigate evolving e-commerce, economic, & geopolitical headwinds
• Oversee trade compliance program governing import/export activities to US/Canada including duty drawback, pursuit of tariff rebates, & FTA adoption
• Stay up-to-date with changes in trade regulations & industry best practices, & communicate any relevant updates to the organization
• Lead & participate in continuous improvement projects aimed at increasing efficiency, reducing costs, & improving quality across the entire Warby Parker network 

Who you are:

• Backed by 8-10 years of both sides of the desk experience working for a transportation service provider in addition to an organization procuring transportation services, with a minimum of 5 years in a leadership role
• Possess a bachelor's degree in international business, logistics, supply chain, operations management, or a related field
• An expert in leading impactful business reviews & RFPs resulting in operational efficiency gains, improved partner performance, & cost-savings
• Have experience working with parcel providers including USPS, FedEx, UPS, regional parcel carriers, & postal consolidators
• A natural leader with a passion for the career development of employees
• A strategic thinker possessing strong analytical & problem-solving skills 
• A self-starter who is comfortable navigating uncharted territory
• Not on the Office of Inspector Generals List of Excluded Individuals/Entities (LEIE)

Extra Credit:

• Experience with trade compliance software & systems, such as global trade management (GTM) & transportation management systems (TMS)
• Experience utilizing Six Sigma & other continuous improvement methodologies
• Experience working within CBPs ACE Portal
• Proficient in Looker, Big Query, Tableau, Oracle
• US Customs & Border Protection Brokerage License
• IATA/FIATA certification

Some benefits of working at Warby Parker for full-time employees:

• Health, vision, & dental insurance
• Life & AD&D Insurance
• Flexible vacation policy
• Paid Holidays
• Retirement savings plan with a company match
• Parental leave (non-birthing parents included)
• Short-term disability
• Employee Assistance Program (EAP)
• Bereavement Support
• Optical Education Reimbursement
• Free eyewear
• And more (just ask!)

Warby Parker requires all newly hired in-person or hybrid employees to be fully vaccinated against COVID-19 by their start date. Warby Parker is an equal opportunity employer & will provide reasonable accommodation, as necessary with federal, state, or local law, to those individuals who are unable to be vaccinated.