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Warby Parker // boutique-quality eyewear retailer
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Warby Parker is on the lookout for a Senior Manager, Transportation & Trade Compliance to join our Supply Chain & Logistics team to help us provide an all-star experience for our customers & internal stakeholders.  In this highly-collaborative role, you will be responsible for overseeing all aspects of transportation strategy & execution while ensuring compliance with international trade regulations. The ideal candidate will possess extensive expertise across all modes of transportation accompanied by a background in trade compliance.  If this sounds like you, we encourage you to read on!

What youll do:

  • Develop strategies & budget across all modes of transportation including parcel, domestic ground, freight forwarders, & customs brokers
  • Monitor & report operational performance relative to established SLAs & BVA financial performance, identify areas for improvement, & implement corrective measures
  • Lead systems strategy & review new technologies to provide better visibility of shipment data, shipment cost, landed cost, & other actionable data
  • Refine existing risk mitigation strategies to ensure the operation is well-positioned to navigate evolving e-commerce, economic, & geopolitical headwinds
  • Oversee trade compliance program governing import/export activities to US/Canada including duty drawback, pursuit of tariff rebates, & FTA adoption
  • Stay up-to-date with changes in trade regulations & industry best practices, & communicate any relevant updates to the organization
  • Lead & participate in continuous improvement projects aimed at increasing efficiency, reducing costs, & improving quality across the entire Warby Parker network 

Who you are:

  • Backed by 8-10 years of both sides of the desk experience working for a transportation service provider in addition to an organization procuring transportation services, with a minimum of 5 years in a leadership role
  • Possess a bachelor's degree in international business, logistics, supply chain, operations management, or a related field
  • An expert in leading impactful business reviews & RFPs resulting in operational efficiency gains, improved partner performance, & cost-savings
  • Have experience working with parcel providers including USPS, FedEx, UPS, regional parcel carriers, & postal consolidators
  • A natural leader with a passion for the career development of employees
  • A strategic thinker possessing strong analytical & problem-solving skills 
  • A self-starter who is comfortable navigating uncharted territory
  • Not on the Office of Inspector Generals List of Excluded Individuals/Entities (LEIE)

Extra Credit:

  • Experience with trade compliance software & systems, such as global trade management (GTM) & transportation management systems (TMS)
  • Experience utilizing Six Sigma & other continuous improvement methodologies
  • Experience working within CBPs ACE Portal
  • Proficient in Looker, Big Query, Tableau, Oracle
  • US Customs & Border Protection Brokerage License
  • IATA/FIATA certification

Some benefits of working at Warby Parker for full-time employees:

  • Health, vision, & dental insurance
  • Life & AD&D Insurance
  • Flexible vacation policy
  • Paid Holidays
  • Retirement savings plan with a company match
  • Parental leave (non-birthing parents included)
  • Short-term disability
  • Employee Assistance Program (EAP)
  • Bereavement Support
  • Optical Education Reimbursement
  • Free eyewear
  • And more (just ask!)

Warby Parker requires all newly hired in-person or hybrid employees to be fully vaccinated against COVID-19 by their start date. Warby Parker is an equal opportunity employer & will provide reasonable accommodation, as necessary with federal, state, or local law, to those individuals who are unable to be vaccinated.

Warby Parker, in good faith, believes that the posted salary range is accurate for this role in New York City at the time of posting. Warby Parker may pay more or less than the posted range based on factors such as relevant experience & skills, qualifications & location, among others. This range may be modified in the future. In addition to base salary, this role is also eligible to receive a cash bonus & an equity bonus as part of the total compensation package. Details & eligibility will be discussed during the application process.

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