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Index Exchange // global advertising marketplace
Toronto (Downtown)    Posted: Wednesday, July 17, 2019
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Index Exchange is looking for Technical Solutions Consultants to join our team in various locations.

Department Description

The Global Solutions Consulting team at IX is an innovative group of technologists who sit at the intersection of Sales, Software Development & Marketing. As a TSC, you will be responsible for providing world class technical leadership & subject matter expertise to our existing customers & prospects. If you enjoy a fast-paced environment full of interesting challenges & opportunities to create compelling solutions in the field of digital media & advertising technology, then the IX TSC team is the right fit for you.

Role Description

  • Achieve expert level end-to-end understanding of our product suite & infrastructure

  • In-depth diagnosis of incoming integration issues that have been escalated to the TSC team

  • Coordinate with engineering teams in identifying, reporting, & resolving integration issues

  • Develop tools to improve the team's efficiency, fix bugs & develop new custom features

  • Partner with clients to understand & develop customized engineering solutions based on their

    requirements & constraints

  • Participate in design review meetings with product & engineering teams to provide feedback

    and insight on upcoming product plans

  • Mentor, train & collaborate with other Solution Consulting teams

  • Deliver value & satisfaction to our customers by optimizing their current deployments of the

IX platform & by identifying & developing measurable & repeatable best practices

Basic Requirements
  • Passion for technology & eager to dive-in to figure out how things work

  • Highly motivated self-starter who is team oriented & creative

  • Flexible & responsive to dynamic situations & changing priorities; eager to roll up sleeves

    and do whatever it takes to help make projects & clients successful

  • Strong problem-solving & analytical skills

  • Ability to quickly understand business requirements & translate them into technical solutions

  • 4-year degree in a related field

  • Expertise in Programmatic Advertising (SSPs, DSPs, RTB, DFP, Ad Servers, Video Players etc),

Web & Mobile Development (HTTP, HTML, CSS, JavaScript, JSON, APIs) & Big Data/Data Science

Preferred Requirements
  • Expert level programming skills in Javascript & other programming languages

  • Strong understanding of web development protocols, HTML, JavaScript, HTTP including headers

    and response codes, & networking-related protocols

  • Experience with Linux & Cloud based development environments

  • Solid knowledge of databases & experience in generating & executing SQL

  • 3+ years of technical consulting or development experience in a software company

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