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Opendoor // online home-selling service
Remote - Virginia    Posted: Wednesday, September 22, 2021
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About Opendoor:  
Founded in 2014, Opendoor's mission is to empower everyone with the freedom to move. We believe the traditional real estate process is broken & our goal is simple: build a digital, end-to-end customer experience that makes buying & selling a home simple, certain & fast. We have assembled a dedicated team with diverse backgrounds to support more than 100,000 homes bought & sold with us & the customers who have selected Opendoor as a trusted partner in handling one of their largest financial transactions. But the work is far from over as we continue to grow in new markets. Transforming the real estate industry takes tenacity & dedication. It takes problem solvers & builders. It takes a tight knit community of teammates doing the best work of their lives, pushing one another to transform a complicated process into a simple one.  So where do you fit in? Whether you're passionate about real estate, people, numbers, words, code, or strategy -- we have a place for you. Real estate is broken. Come help us fix it.

About the Role:
This is a unique opportunity to join our growing agent experience team in Virginia. This role combines elements of customer service, relationship management, negotiation & operations. You will serve as the main point of contact for our cooperating agents. These agents' clients are in the midst of logistically complicated processes that can be both financially & emotionally challenging; our job is to simplify & bring certainty to both our agents & their clients. The agents we work with are striving to provide an outstanding experience to their clients & we work tirelessly to deliver.

Our clients range from extremely tenured real estate professionals to brand-new agents - you will be their guide once they begin working with Opendoor. You will unblock issues, empower agents with information, & save them time to help them deliver an amazing experience to their clients. While we communicate directly with agents everyday, the work we do extends far beyond answering questions & delivering information. Your primary goal is to build a relationship, anticipate your customers' needs & whatever else it takes to provide them peace of mind. If you get your energy from empowering people, problem solving, & turning any situation into an incredible experience this role is for you. 
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