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PagerDuty // digital ops management
Atlanta    Posted: Thursday, October 17, 2019
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At PagerDuty, we believe that people do their best in a culture that fosters inclusion, innovation, & success. Our values - Champion the Customer, Take the Lead, Run Together, Ack + Own & Bring Yourself - serve as the foundation of our collaborative & dynamic culture. Whether it's conducting a retrospective, participating in our monthly Hackdays, cranking out a new product feature, supporting our two PagerDuty bands, or doing our day to day work, Dutonians live & breathe these five values every day. Together, we solve real customer issues & fulfill our mission of connecting teams to real-time opportunities & elevate work to the outcomes that matter.  

PagerDuty is building out its global accounting function & is looking to recruit an experienced Collections Manger that will play an integral part of managing the AR portfolio to ensure timely collections thereby positively impacting
PagerDuty's cash flow through direct & indirect customer collections effort. You will be reporting to the
company's Director of Revenue, & will be based in Atlanta, Georgia.

You will play a critical role supporting a team that is growing in a performance-based environment, & with a company that is expanding rapidly. The position of Collections Manager is responsible for ensuring that collectors' work is performed effectively & efficiently. The Collections Manger will conduct performance evaluations & ensures
Collectors adhere to established collections policies & procedures.
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