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Moda Operandi
luxury retailer for runway collections
Headquarters New York City    Posted: Tuesday, June 11, 2019
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Position Summary

The Brand Operations Assistant is the cross functional point person between warehouse, planning, merchandising, marketing, accounts payable, customer care etc. focusing on order confirmations, receipts, discrepancies, inventory & returns.

Role Priorities

  • Provide cross functional support regarding deliveries, discrepancies, inventory, returns & other merchandise operations related functions.
  • Liaise effectively & expediently with brand partners
  • Have a strong understanding of the needs of the Moda Operandi Customer

Performance Requirements

  • Review order confirmations & send comments to brands in a timely manner
  • Reach out to brands regarding delivery of goods
  • Reach out to brands regarding discrepancies (short shipment, over shipped, incorrect item, etc.)
  • Reach out to brands regarding GTIN codes
  • Complete any Returns to Brands in a timely manner
  • Notify Customer Care Team of brand issues, delays, updates etc.

Essential Skills, Experience & Educational Requirements

  • Bachelors degree, or equivalent
  • 1 or more years experience in similar role helpful but not necessary
  • Excellent communication skills
  • Excellent attention to detail
  • Proficient in Microsoft Office & Excel
  • Ability to work productively in a team environment
  • Experience with Net Suite & Zen Desk experience helpful but not necessary

The job description is to be used merely as a guide of expectations rather than an exhaustive list of all duties & competencies. All requirements & skills are subject to change as business needs evolve.

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