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Moda Operandi
luxury retailer for runway collections
 
Headquarters New York City    Posted: Tuesday, June 11, 2019
 
   
 
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JOB DETAILS
 

Position Summary

The Brand Operations Assistant is the cross functional point person between warehouse, planning, merchandising, marketing, accounts payable, customer care etc. focusing on order confirmations, receipts, discrepancies, inventory & returns.

Role Priorities

  • Provide cross functional support regarding deliveries, discrepancies, inventory, returns & other merchandise operations related functions.
  • Liaise effectively & expediently with brand partners
  • Have a strong understanding of the needs of the Moda Operandi Customer

Performance Requirements

  • Review order confirmations & send comments to brands in a timely manner
  • Reach out to brands regarding delivery of goods
  • Reach out to brands regarding discrepancies (short shipment, over shipped, incorrect item, etc.)
  • Reach out to brands regarding GTIN codes
  • Complete any Returns to Brands in a timely manner
  • Notify Customer Care Team of brand issues, delays, updates etc.

Essential Skills, Experience & Educational Requirements

  • Bachelors degree, or equivalent
  • 1 or more years experience in similar role helpful but not necessary
  • Excellent communication skills
  • Excellent attention to detail
  • Proficient in Microsoft Office & Excel
  • Ability to work productively in a team environment
  • Experience with Net Suite & Zen Desk experience helpful but not necessary

The job description is to be used merely as a guide of expectations rather than an exhaustive list of all duties & competencies. All requirements & skills are subject to change as business needs evolve.

 
 
 
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