|Coursera is a leading online learning platform for higher education, where 76 million learners from around the world come to learn skills of the future. More than 200 of the world's top universities & industry educators partner with Coursera to offer courses, Specializations, certificates, & degree programs. Thousands of companies trust the company's enterprise platform Coursera for Business to transform their talent. Coursera for Government equips government employees & citizens with in-demand skills to build a competitive workforce. Coursera for Campus empowers any university to offer high-quality, job-relevant online education to students, alumni, faculty, & staff. Coursera is backed by leading investors that include Kleiner Perkins, New Enterprise Associates, Learn Capital, & SEEK Group.
Coursera is looking for an Enterprise Support Specialist to join our Scaled Support Operations team. The Enterprise Support Specialist will interact directly with Client Administrators to provide escalated support, partner with our outsourced support team as well as work to automate & innovate our current & future workflows.