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Twilio // platform for building messaging applications
Engineering, Full Time    Tallinn, Estonia    Posted: Saturday, September 26, 2020
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Because you belong at Twilio

The Who, What, Why & Where

Twilio is growing rapidly & seeking an experienced Software Engineer to be a key member of the Platform Engineering Team in Tallinn, Estonia! A successful candidate will be a self-starter, embody a growth attitude, collaborate effectively, can mentor junior engineers & build beautiful, reactive user interfaces.


Twilio is looking for a strong technical Engineer who lives the Twilio Magic & has a proven track record of shipping high-quality software. They also have:

  • Experience developing highly-available web applications or distributed systems in Scala/Java, Python or Go
  • You have a very strong understanding of REST APIs.
  • Hands-on experience with SQL/NoSQL databases & caches
  • Expertise in configuration management for deploying, configuring, & managing servers & systems
  • You know that the code is only as dependable & predictable as the tests you write.
  • You bring experience with build patterns common to web technology stacks, you love shipping amazing products with a strong focus on the user experience.
  • You communicate well in person, on paper, & in code. You love to make an impact & thrive in small, collaborative environments.
  • Experience developing products on AWS or Google Cloud Services.
  • Strong expertise in troubleshooting complex production issues.
  • Excellent problem solving, critical thinking, & communication skills.
  • Experience in DevOps is a plus.


You will be working alongside a small but collaborative team that builds APIs, web services, including tools that maximize the throughput of our many product teams. You will create & maintain tools that gather & analyze data from every service in Twilio & will provide interfaces so that all engineers in Twilio can customize how your tools are used. You will also:

  • DRAW THE OWL: Design & implement solutions for the Twilio platform that has high demand for resilience & scalability.
  • EMPOWER OTHERS: You are challenged to find the best observability tools & services for the growing Twilio engineering community.
  • WRITE IT DOWN: You need to document the architecture diagrams & guidelines for other engineering teams.
  • BE AN OWNER: You are co owner for the whole software development lifecycle.
  • WEAR THE CUSTOMERS SHOES: Spend the time to deeply understand customers, & tackle problems from their point of view. Earn trust through every interaction.


Twilio has democratized communications channels like voice, text, chat, & video by virtualizing the worlds telecommunications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the worlds most demanding applications.

This Platform Engineering Team is central to Twilio's continuous growth! Our mission is to provide every engineer at Twilio with the DevOps APIs & tools that they need to successfully build fast, reliable & ship quality features on top of our platform. Engineering in Platform means understanding the demands of Twilios entire R&D team; engineering our services beyond the scaling & performance challenges we face; driving Twilio to new heights of scale.

Twilio is a company that is empowering the worlds developers with modern communication in order to build better applications. Twilio is truly unique; we are a company committed to your growth, your learning, your development, & your entire employee experience. We only win when our employees succeed, & we're dedicated to helping you develop your strengths. We have a cultural foundation built on diversity, inclusion, & innovation, & we want you & your ideas to thrive at Twilio.


This position will be located in our beautiful & well-designed office at Veerenni 38 in Tallinn, though considering the worlds current circumstances will start as remote.

Around the world, Twilio offers great benefits & perks to support the physical, financial, & emotional well being of you & your loved ones. No matter where you are based, you will experience a company that believes in small teams for maximum impact; seeks well-rounded talent to ensure a full perspective on our customers experience, understands that this is a marathon, not a sprint; that continuously & purposefully builds an inclusive culture that empowers everyone to do their best work & be the best version of themselves.

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