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Warby Parker // boutique-quality eyewear retailer
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Warby Parker is seeking a dedicated Engineering Manager to guide & inspire a team in delivering enterprise-level business systems, including a master product catalog, a customer engagement platform, & accounting systems. With a focus on search, catalog, recommendations, & user accounts, your primary responsibility will be to support the talented Software Engineers on your team & help them excel in their careers, create exceptional software, & stay engaged in their work at Warby Parker.

Reporting to the Senior Director of Engineering, you & your team will collaborate with Product Managers to execute roadmaps that empower Software Product teams to achieve our strategic objectives. Working cross-functionally, your team will help design robust, intuitive features in record time.

What youll do:

  • Build & lead a team of Engineers through hiring, coaching, mentorship, feedback, & career development
  • Work closely with Product Management to ensure the delivery of high-performing applications & services
  • Ensure the timely delivery of engineering work to meet business needs & architecture standards
  • Build a metrics-driven operational culture helping build out our practices for KPI measurement & review as well as for logging, monitoring, alerting practices
  • Demonstrate an unparalleled drive for results, customer empathy, & the long-term vision for software products, continually delivering work in an agile & iterative manner
  • Ensure your team is highly engaged & excited about their work
  • Establish, monitor, & maintain fantastic communication across departments to ensure transparency regarding how product work is prioritized & managed, as well as how key metrics are performing
  • Set & enforce the highest standards in software production, adhering to our core values of trust & transparency

Who you are:

  • Backed by 10+ years of relevant work experience, some of which involves Internet-based products
  • Backed by 4+ years of Engineering Management experience at a DevOps practicing organization, with direct management of at least 6 people
  • Strong understanding of domain-modeling, system design
  • Experience working with cloud providers, distributed systems, & service-oriented architecture
  • Driven by a desire to build & maintain strong relationships, help others in career development, & create inclusive environments
  • Equipped with stellar interpersonal & communication skills in small & large groups
  • Able to evaluate team performance objectively & rationally, & hold them accountable for meeting team goals
  • Able to make tough decisions when needed
  • An eloquent, empathetic influencer with excellent leadership & negotiation skills
  • Able to work with multiple teams & communicate effectively to both technical & non-technical teammates
  • You are not on the Office of Inspector Generals List of Excluded Individuals/Entities (LEIE)

Extra credit:

  • Proficient in using Golang & Python
  • Experience working for a company that has a significant consumer-facing element, like retail or e-commerce
  • Formal knowledge of process improvement methodologies
  • Experience with cross-functional teams or matrix organization
  • Experience building search, catalog & recommendations systems

Some benefits of working at Warby Parker for full-time employees:

  • Health, vision, & dental insurance
  • Life & AD&D Insurance
  • Flexible vacation policy
  • Paid Holidays
  • Retirement savings plan with a company match
  • Parental leave (non-birthing parents included)
  • Short-term disability
  • Employee Assistance Program (EAP)
  • Bereavement Support
  • Optical Education Reimbursement
  • Free eyewear
  • And more (just ask!)

Warby Parker requires all newly hired in-person or hybrid employees to be fully vaccinated against COVID-19 by their start date. Warby Parker is an equal opportunity employer & will provide reasonable accommodation, as necessary with federal, state, or local law, to those individuals who are unable to be vaccinated.

Warby Parker, in good faith, believes that the posted salary range is accurate for this role in New York City at the time of posting. Warby Parker may pay more or less than the posted range based on factors such as relevant experience & skills, qualifications & location, among others. This range may be modified in the future. In addition to base salary, this role is also eligible to receive an equity bonus as part of the total compensation package. Details & eligibility will be discussed during the application process.
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