Warby Parker is seeking a dedicated Engineering Manager to guide & inspire a team in delivering enterprise-level business systems, including a master product catalog, a customer engagement platform, & accounting systems. With a focus on search, catalog, recommendations, & user accounts, your primary responsibility will be to support the talented Software Engineers on your team & help them excel in their careers, create exceptional software, & stay engaged in their work at Warby Parker.

Reporting to the Senior Director of Engineering, you & your team will collaborate with Product Managers to execute roadmaps that empower Software Product teams to achieve our strategic objectives. Working cross-functionally, your team will help design robust, intuitive features in record time.

What youll do:

• Build & lead a team of Engineers through hiring, coaching, mentorship, feedback, & career development
• Work closely with Product Management to ensure the delivery of high-performing applications & services
• Ensure the timely delivery of engineering work to meet business needs & architecture standards
• Build a metrics-driven operational culture helping build out our practices for KPI measurement & review as well as for logging, monitoring, alerting practices
• Demonstrate an unparalleled drive for results, customer empathy, & the long-term vision for software products, continually delivering work in an agile & iterative manner
• Ensure your team is highly engaged & excited about their work
• Establish, monitor, & maintain fantastic communication across departments to ensure transparency regarding how product work is prioritized & managed, as well as how key metrics are performing
• Set & enforce the highest standards in software production, adhering to our core values of trust & transparency

Who you are:

• Backed by 10+ years of relevant work experience, some of which involves Internet-based products
• Backed by 4+ years of Engineering Management experience at a DevOps practicing organization, with direct management of at least 6 people
• Strong understanding of domain-modeling, system design
• Experience working with cloud providers, distributed systems, & service-oriented architecture
• Driven by a desire to build & maintain strong relationships, help others in career development, & create inclusive environments
• Equipped with stellar interpersonal & communication skills in small & large groups
• Able to evaluate team performance objectively & rationally, & hold them accountable for meeting team goals
• Able to make tough decisions when needed
• An eloquent, empathetic influencer with excellent leadership & negotiation skills
• Able to work with multiple teams & communicate effectively to both technical & non-technical teammates
• You are not on the Office of Inspector Generals List of Excluded Individuals/Entities (LEIE)

Extra credit:

• Proficient in using Golang & Python
• Experience working for a company that has a significant consumer-facing element, like retail or e-commerce
• Formal knowledge of process improvement methodologies
• Experience with cross-functional teams or matrix organization
• Experience building search, catalog & recommendations systems

Some benefits of working at Warby Parker for full-time employees:

• Health, vision, & dental insurance
• Life & AD&D Insurance
• Flexible vacation policy
• Paid Holidays
• Retirement savings plan with a company match
• Parental leave (non-birthing parents included)
• Short-term disability
• Employee Assistance Program (EAP)
• Bereavement Support
• Optical Education Reimbursement
• Free eyewear
• And more (just ask!)

Warby Parker requires all newly hired in-person or hybrid employees to be fully vaccinated against COVID-19 by their start date. Warby Parker is an equal opportunity employer & will provide reasonable accommodation, as necessary with federal, state, or local law, to those individuals who are unable to be vaccinated.