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HYPR // decentralized authentication for enterprise
 
Engineering, Full Time    New York, New York    Posted: Monday, July 08, 2019
 
   
 
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JOB DETAILS
 

Duties & Responsibilities:

HYPR is looking for a exceptional Customer Success Engineer to help our customers deploy & integrate HYPR's true passwordless solution on-prem, in the cloud or hybrid environment.The responsibilities will include owning the technical engagement & success of customer implementations, defining architectures, rolling out HYPR in phases & in the process troubleshoot & resolve customer challenges by working with the customer & HYPR product management & engineering.

The Customer Success Engineer will travel up to 50% of the time & is the leading representative of the Company in front of client deployments, & rollouts with significant visibility across leadership & Company goals.

Preferred Qualifications:

  • 5+ years experience in a customer facing capacity such as customer success engineer or sales engineer (POC level) or professional services.
  • Ability to work creatively & analytically to solve technical problems & understand business issues
  • Excellent communication & troubleshooting skills & able to multitask.
  • Development background is a big plus especially if it on IOS or Android
  • Authentication & Authorization
  • Deployment & Architecture
  • FIDO, SAML, OAuth, OIDC, RADIUS, LDAP
  • Significant technical background in some of these described protocols
  • Coding in Java, Python, Shell, Swift
  • Windows such as Domain Controllers, Active Directory & Active Directory Certificate Services
  • Comfortable in working on Linux
  • REST API & tools such as curl, openssl, packet sniffing etc
  • Contribute to artifacts such as knowledge base, blogs & customer portal to ensure repeatable processes & solutions
  • Work with all business units such as product management, engineering & services by communicating proactively to resolve customer issues

Education:

  • Bachelors or Masters Degree in Computer Science or related engineering field

What HYPR Offers:

  • All frontend & backend engineers are Senior, youre joining a team of All Stars who consistently deliver the highest quality code & products in tight timelines
  • An organisation with a great work life balance. Many of our employees have families & responsibilities outside of the office that they are able to easily meet.
  • Extreme product focus, at HYPR youll never be spinning your wheels on tasks that do not matter. Everything we develop is cutting edge & important.
  • High levels of ownership. We understand that we are able to do our best work when we can bring insights together.
  • An emphasis on collaboration & access to giants in the industry. We achieve our best because we employ the best.
  • Our engineers use the latest frameworks & language iterations. Our marketing, sales, ops & more utilize the best & latest tools for innovation & scale.

Benefits Include:

  • Competitive Salary & Equity offer with significant upside as we scale
  • Great Medical/Dental/Vision coverage, as well as FSA/HSA, 401k available & more
  • Generous equipment budget & customized workstation. You will have what you need to be successful


Work authorization:US Citizen or H1B
Full Time Opportunity:Yes
Remote: Available


HYPR is an Equal Opportunity Employer.

 
 
 
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