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TodayTix // mobile ticketing for theater, arts & culture
 
London    Posted: Tuesday, September 07, 2021
 
   
 
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About TodayTix Group (TTG)

TodayTix Group is on a mission to find a seat for everyone.  We believe that when theatres are full, creators, communities, & audiences thrive.

Partnering with over 2,000 theatres, producers, & cultural institutions globally, we bring unparalleled inventory to an expansive consumer ecosystem of over 1,000 media & travel sites. From our consumer brands like TodayTix & Show-Score, to Expedia, TimeOut, & LastMinute.com, we meet theatregoers where they are, at the right time.

TTG is a one-stop-shop thats not one-size-fits-all. Our team customises our approach with each partner to accomplish their goals via seamless integration with our easy-to-navigate tech, data-driven inventory distribution, & expert marketing strategies. TTG has more than 2.5 million active monthly users & has sold 35 million tickets to over 20,000 shows. And its just the beginning.

We want people of all backgrounds to see themselves represented & included in our work, so we actively seek to diversify our team & bring more voices to the table. All applicants are welcome!

About the Role

TTG is growing & so is our Set up & Integrations Team! We're looking for somebody highly motivated & with a passion for theatre to join us in disrupting an old supply chain model, broadening access to London theatre & expanding the theatre-going audience throughout the UK.

Reporting to the Set Up & Integrations Manager, you'll ensure the timely & accurate set up & maintenance of products & pricing on TTGs bespoke ticketing system, web platforms & company intranet. You will be responsible for clearly communicating product & pricing across TTG according to internal department needs.

The Set up & Integrations team forms key external relationships with our supply partners & is responsible for liaising with them to test our set ups & ensure we have the necessary information to accurately sell to our multi channel customer base.

Responsibilities

  • Set up of new product on TTG systems & online platforms including product creation, inventory access, seating plans, content & pricing
  • Set up & testing of promotional pricing
  • Ongoing maintenance & update of existing product & pricing on the TTG systems to ensure accuracy & availability for sale
  • Troubleshoot setup, system & inventory-related issues
  • Support the Setup & Integrations Manager & setup & testing of new API integrations, venue or pricing
  • Liaise with suppliers & internal stakeholders to ensure timely receipt of all information necessary for accurate setup 
  • Build strong professional relationships with our suppliers
  • Create internal product notifications & management of internal communication on new product & pricing
  • Maintain relevant areas of company intranet 
  • This job description is neither exhaustive nor exclusive & may be reviewed in the future depending upon operational requirements & staffing levels

Person Specification

  • Excellent attention to detail
  • Process-driven & thrives from completing tasks to the highest of standards
  • Ability to work under own initiative, under pressure & to deadlines
  • An organised & flexible approach to day-to-day responsibilities
  • Excellent communication skills
  • A creative & resourceful approach to problem solving
  • Experience of using a ticketing/reservations system to manage & create products would be beneficial.

Additional information; Monday to Friday with a rota of bank holiday support.

Perks

TTG takes care of our team. Were proud to offer a generous suite of benefits. Here are a few of our favorites:

  • Employee Assistance Program
  • Flu Jab
  • Free eye test
  • Pension; 4% Employer vs 4% Employee
  • Access to a bespoke Pension scheme 
  • Birthday off
  • Sick pay (7 days)
  • 3 months of Parental leave 
  • Employee Charity Donation Matching (200 annually)
  • 260 Work From Home budget
  • Cycle to work scheme 500 (2000 post-COVID)
  • Season Ticket Loan
  • Employee Referral Bonus
  • Annual Budget for personal development

TodayTix is committed to creating a diverse & equal workforce. Our aim is to create an inclusive & diverse environment which reflects the world we live in, as well as making a positive impact regarding diversity & accessibility within our industry. We highly encourage applications from all, irrespective of age, gender, nationality, ethnic origin, disability, religious belief or sexual orientation.

 
 
 
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