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DataRobot // machine learning automation software for enterprise
 
Boston, United States    Posted: Saturday, November 23, 2019
 
   
 
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JOB DETAILS
 

You will be responsible for managing our AV infrastructure & creating a first-class AV/VC experience at our weekly company meetings with over 1,000 employees in 18 offices around the world from our Boston HQ. When you arent refining our AV systems & keeping them up to date, youll spend your time working closely with our IT Team managing the Help Desk to ensure smooth day-to-day operations. Additionally, youll have the opportunity to participate in our weekly sprints & get involved in other exciting projects.

Responsibilities include but are not limited to:

  • Maintain/upgrade our AV hardware & software to ensure top-performing functionality in large meeting spaces & conference rooms globally
  • Provide local AV support for weekly company meetings including testing, streaming, & recording as well as other high-stakes events as needed
  • Help plan & execute AV setups in new office expansions & buildout
  • Analyze existing AV processes & implement new processes to improve quality, operational efficiencies, & the end-user experience across global audience
  • Build our KB of best practices for all things related to AV & IT
  • Triage & resolve all IT related issues through our ticketing system

Requirements:

  • 2-3 years of AV experience working independently & proactively in a fast-paced, high pressure, & high-growth environment
  • Proven track record of managing large-scale events & meetings in a global company
  • Flexibility to accommodate weekly company meeting hours & schedule
  • Experience providing amazing support to senior executives
  • Experience with MacOS
  • Experience with Zoom, Hangouts, WebEx, & Skype

Bonus:

  • CTS certification a plus
  • Experience managing AV racks
  • Experience with G-Suite, JAMF, & OKTA
  • You love taking computers apart & fixing it
  • You plan for the unknown & have a plan B for all scenarios

Individuals seeking employment at DataRobot are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.

 
 
 
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