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Skillz // mobile esports
Las Vegas, Portland    Posted: Tuesday, May 11, 2021
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About Skillz:

Skillz is the leading mobile games platform connecting players in fair, fun, & meaningful competition. 

The gaming industry is larger than movies, music, & books, with more than 2.7 billion gamers playing monthly & 10 million developers worldwide. Mobile is the fastest-growing segment of the gaming market, expected to increase from $68 billion in 2019 to $150 billion in 2025. 

As the first publicly-traded mobile esports platform, Skillz has pioneered the future of the gaming industry. The Skillz platform helps developers build multi-million dollar franchises by enabling social competition in their games. Leveraging its patented technology, Skillz hosts billions of casual esports tournaments for millions of mobile players worldwide, & distributes millions in prizes each month.

Through its philanthropic initiatives, Skillz has harnessed the power of its platform to transform the way nonprofits engage with donors, enabling anyone with a mobile device to support causes such as the American Red Cross, Susan G. Komen, American Cancer Society, & NAACP by playing in Skillz tournaments.

Skillz has also earned recognition as one of Fast Companys Most Innovative Companies, a two-time winner of CNBCs Disruptor 50, one of Forbes Next Billion-Dollar Startups, & the #1 fastest-growing company in America on the 5000. 

Who were looking for:

Do you enjoy investigating & catching suspicious behavior? Are you a great communicator who can convey sensitive topics in a clear manner? Do you like testing apps & playing games as part of your job? In this role, youll be Skillzs first line of defense against bad actors trying to take advantage of our developers & other players on our system. 

What Youll Do: 

  • Review suspicious transactions & account activity for any potential threats
  • Investigate claims of fraudulent or otherwise unauthorized account activity from our players
  • Refute player disputes by compiling compelling evidence 
  • Completing ad hoc projects to support the Trust & Safety team
  • Assist our Player Support team with sensitive player inquiries 

Your Skillz: 

  • 1+ years of support experience 
  • Experience working with a helpdesk ticketing system
  • High attention to detail
  • Mature & self-motivated with a positive, professional attitude
  • Effective Collaborator - Works well with teammates & contributes ideas for team growth
  • Willingness to work weekends
  • Experience in payments/finance or risk prevention a plus

Please note that this position will start as a 12 month contract.

Due to COVID, this opening is currently remote & eligible to anyone in the Las Vegas or Portland area. Attendance in office will be required when safe to do so. 

Hourly pay: $14-16/hr

Skillz embraces diversity & is proud to be an equal opportunity employer. As part of our commitment to diversifying our workforce, we do not discriminate on the basis of age, race, sex, gender, gender identity, color, religion, national origin, sexual orientation, marital status, citizenship, veteran status, or disability status, & we operate in compliance with the San Francisco Fair Chance Ordinance
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