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BlaBlaCar // long distance carpooling service
Sales, Full Time       Posted: Saturday, December 21, 2019
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Company Description

BlaBlaCar is the world's leading long-distance carpooling platform, which is becoming the go-to app for road travel.It's a trusted community marketplace that connects empty seats to passengers looking for a ride. With more than 85 million members, operating in 22 countries & over 500 employees, BlaBlaCar is creating an entirely new, people powered, travel network.
Among BlaBlaCar's core ambitions is launching a new business line that is set to fuel tremendous growth for the company, which is the integration of buses & a commuter carpooling service in the same marketplace, which will strengthen BlaBlaCar's position as the go-to for place shared road mobility.

BlaBlaCar Brazil, which is launching a marketplace of long distance bus tickets in 2020, is looking for an Account Manager with broad interests to manage the relationship with our bus partners & work on projects across the whole company, mostly related to B2B Sourcing, Sales support, & Business Development. In this position you will have the unique opportunity to contribute in building a new vertical at BlaBlaCar. We are looking for someone who has the grit & motivation to join the entrepreneurial adventure.

Job Description

What you will directly contribute to

  • Management of the after-sales relationship with partners (bus operators) nationwide, ensuring a high level of satisfaction & zero daily friction;

  • Champion relationship with partner in order to capture its needs & maximize results of the partnership; be the voice of the partner regarding product needs

  • Management of campaigns (ex: discounts during low season) alongside partners & internal teams involved, predictively creating customized annual calendars & ensuring their execution;

  • Track & ensure successful system integrations, unit testing, bug reporting & product enhancements;

  • Monitoring & ensuring the success of the process of reporting & payments for partners;

  • Support creation & improvement of processes, policies, procedures & business strategies;

  • Perform data gathering, market research, competition analysis & data analysis for strategic decision-making & stakeholders reporting

  • Work remotely partnering with global teams (Marketing, operations, product, tech, data science, & finance), whilst interfacing & actively engaging with the local stakeholders, communicating complex analytical insights, reporting performance results (OKRs & KPIs) & business implications effectively

  • Background

    • 2-5 years of experiencewith account management, business analysis, business development, inside sales, management/strategic consulting, or project management

    • Previous experience with B2B Partnerships. (at startups or bus market is a plus)

    • Bachelor degree needed. Engineering, Economics, Business Administration is a plus

    • At least one relevant volunteering, academic or professional international experience

  • Hard skills

    • Strong communication skills & ability to present in a clear, structured & concise manner to all levels

    • Ability to work with data to define priorities, actionable insights, & present results - excellent skills to build outstanding Presentation & Spreadsheets

    • Python, R or SQL a plus

    • Strong knowledge of the internet/technology ecosystem

    • Being able to create persuasive storytellings & improvise

    • Ability to structure solutions for complex problems

    • Fluent Portuguese & English, with both formal written & verbal proficiency

  • Soft skill

    • Extreme orientation to details & organization

    • Ability to relate by naturally engaging people around you, building strong relationships & personal bonds;

    • Ability to work in ambiguous situations & across organizational boundaries, working independently & creating a path forward - bias for action

    • Belief in the value of participating in, & contributing to a collaborative team environment

    • Resilience: ability to learn from failure, capacity to bounce back & work with high levels of uncertainty

    • Ability to change & work in a fast paced environment with high tasks' volume, variety & velocity

    • Be humble, structured, motivated by innovation & a relentless doer

Additional Information

What we offer to our employees

  • A start-up spirit that fosters agility, teamwork & impact

  • High-growth & fast-paced environment

  • An inspiring and familiar working environment

  • Free carpooling to live our value Be The Member

  • Annual BlaBlaBreak which takes us all for an unforgettable weekend in Paris!!

  • Possibility to do a BlaBlaSwap once a year & go work from another BlaBlaOffice abroad

  • Competitive compensation package based on your experience

Practical Information

  • Location: So Paulo (Availability for spot traveling accross the country)

  • Contract: Permanent Contract (CLT)

  • Start: As soon as possible!

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