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OneTrust // enterprise software platform for data privacy compliance
Media, Full Time    Atlanta    Posted: Friday, April 30, 2021
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Strength in Trust

Our goal at OneTrust is to bring the power of trust to companies all over the world. Using cutting-edge technology and a real-world approach to ethics, compliance, privacy, security, & third-party risk, weve created a no-nonsense platform to help supercharge the global push for trust.

The Challenge

As a Technical Writer, you will build & manage end-user documentation by creating user guides, release documentation, & support portal content. Youll support the creation of internal resources such as training materials, troubleshooting articles, style guides & templates.

Your Mission

  • Create & update user guide content for end users to reflect the most recent application version
  • Author & edit support portal content for both internal & external users
  • Serve as a source of knowledge on product use & architecture for professional services & program management teams
  • Assist in the sales enablement process by providing product knowledge & other answers for vendor assessments & security questionnaires
  • Facilitate product training for internal users through regular training
  • Interface with in-house translators to support the translation of end-user documentation

You Are

  • Someone with strong written & verbal communication skills
  • Able to work independently, collaborate with international teams, & fully deliver on all commitments to meet aggressive deadlines
  • Able to communicate complex technical concepts in a clear & concise manner in both written & graphical formats
  • Someone who thrives in a fast-paced, intellectually intense, service-oriented environment & able to manage multiple projects at once

Your Experience Includes

  • Bachelors Degree in a technical-adjacent field (CIS, MIS, Engineering, etc.) or professional writing (technical writing, journalism)
  • Strong academic or professional writing samples preferred
  • 1-3 years of professional writing experience
  • Experience with technical writing tools: Adobe Madcap Flare, Adobe FrameMaker, or Adobe RoboHelp
  • Comfort with basic image manipulation (cropping, adding mark-up, etc.)
  • Familiarity with agile development

Extra Awesome

  • Enterprise technical writing experience
  • Previous experience with Paligo
  • Familiarity with HTML/CSS

Our Commitment to You

When you join OneTrust you are stepping onto a launching pad  the countdown has begun. The destination? A career without boundaries working alongside a diverse & inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice & expertise will help chart the direction of an entirely new industry Trust. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career

OneTrust provides equal employment opportunities to all employees & applicants for employment & prohibits discrimination & harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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